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Thread: DX11 Issue

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  1. #1
    Player
    voltheiy's Avatar
    Join Date
    Apr 2016
    Posts
    6
    Character
    Voltheiy Hydrstrike
    World
    Omega
    Main Class
    Dark Knight Lv 70
    So, basically like everyone else... I still have random issues with DX11, seems like DX9 has a poor performance but doesn't crash. It just says a bunch of "???+.dll" or the sort.

    I have a GTX MSI 750 ti, WIndows 10 (Creator Update) and I use the Steam Version.

    I've already, uninstalled, made a clean install, Rolledback, disabled the Game stuff, and the overlays. Doesn't work. This awful. >.<
    (0)

  2. #2
    Player
    Vaulisel's Avatar
    Join Date
    May 2014
    Posts
    7
    Character
    Leliel Vaul
    World
    Leviathan
    Main Class
    Paladin Lv 60
    Quote Originally Posted by Combat View Post
    Hey fam!

    I run a r9 380 in my rig, and was having the same problems pretty much everyone was having while using dx11 and windows 10. After some searching and experimenting, I finally settled on uninstalling the latest drivers and installing the 16.3.2 drivers, as they claimed to fix the issue in the patch notes http://support.amd.com/en-us/kb-arti...on-16-3-2.aspx

    Not running any overlays (all steam / discord overlays turned off) and it's been two days since I've 11000002'd. Worth a shot. Good luck!
    Just tried this. Sadly, it did not work for me. I'm running an R9 380, just like everyone else.
    (1)

  3. #3
    Player
    livingwithgames's Avatar
    Join Date
    Jun 2017
    Posts
    1
    Character
    Jennifer Wells
    World
    Jenova
    Main Class
    Miner Lv 60

    DX11 Issue Sort of Fix

    I have the same i thought it was the graphics card but it isn't it was my optical speakers when i used those speakers as sound it would crash. When i switched to a USB headset or my TV as sound it works just fine.
    (0)

  4. #4
    Player
    Ryon17's Avatar
    Join Date
    Jun 2017
    Posts
    2
    Character
    Bob Hailstorm
    World
    Cerberus
    Main Class
    Lancer Lv 15
    I too have this problem. I too run a R9 380. No other games present this problem, and it cuts in randomly in FF XIV.

    I have seen threads on here and on other forums that date back to 2015 with this exact problem, how come that there has not been taken any action to fight this, apparently very common, problem?

    Also, this is my first reply here. Checking the forums leads me to think there is not much technical support, or support from the developers´side at al...
    (2)

  5. #5
    Player
    Ephemeris's Avatar
    Join Date
    Jun 2017
    Location
    Ul'dah
    Posts
    7
    Character
    Ephemeris Til'elrin
    World
    Ragnarok
    Main Class
    Ninja Lv 60
    Quote Originally Posted by Ryon17 View Post
    I too have this problem. I too run a R9 380. No other games present this problem, and it cuts in randomly in FF XIV.

    I have seen threads on here and on other forums that date back to 2015 with this exact problem, how come that there has not been taken any action to fight this, apparently very common, problem?

    Also, this is my first reply here. Checking the forums leads me to think there is not much technical support, or support from the developers´side at al...
    It seems that this game suffers from what all other games developed outside of US/EU suffer from - zero direct communication with the development team due to the language barrier and non-existing technical support.

    Competing MMOs like GW2 and ESO have developer presence both on forums and Reddit, and big issues are always addressed and tracked. Here it seems to be an echo chamber. I do not think it's fair to ask for a monthly subscription and still treat US/EU as second-rate customers when there are alternatives on the market that provide more for less.

    The last hope for me is that someone has been listening in the background and it will be magically fixed with the Stormblood launch patch. If it is not then I must say that my faith in this product is gone and I won't be renewing anymore.
    (1)

  6. #6
    Player
    Phaelen's Avatar
    Join Date
    Aug 2013
    Posts
    2
    Character
    Revna Askani
    World
    Excalibur
    Main Class
    Arcanist Lv 60
    I was having a lot of dx11 crashes which perplexed me since on my old laptop I had no issues and new one was much better. I reinstalled windows and worked flawless when I do get the dx11 crash I discovered it was due to a new driver or driver from another device. My experience is it seems to be something with offending drivers doesn't help but also provides some explanation why it's been so tricky to diagnose
    (1)

  7. #7
    Player
    Gold_God's Avatar
    Join Date
    Jun 2017
    Posts
    4
    Character
    Gold God
    World
    Goblin
    Main Class
    Dark Knight Lv 61
    That's unbelievable. I am new to this game. And thank god I am going to quit now that is early. Can't login to the game 3 hours now.
    (1)

  8. 06-30-2017 06:15 AM


  9. #9
    Player
    BernAlmasy's Avatar
    Join Date
    Jan 2017
    Posts
    23
    Character
    Bern Almasy
    World
    Behemoth
    Main Class
    Dark Knight Lv 60

    after 4.1

    after patch 4.1, im having those everytime. random crashes the whole day. its annoying
    (0)

  10. #10
    Player
    ufoundwaldo's Avatar
    Join Date
    Jun 2014
    Location
    Warwick, RI
    Posts
    6
    Character
    Ufound Waldo
    World
    Sargatanas
    Main Class
    Astrologian Lv 60
    Any update on this. I just cleaned out my pc, dust and all, new thermal paste, completed wiped and reinstalled windows, verified latest updates on everything was installed and then installed ffxiv and am still having issues with both dx11 and dx9.
    amd 8350 watercooled
    msi 390x factory overclocked 8 gig graphics
    32gigs ddr3 memory
    m.2 Samsung evo 256gig hdd

    I should mention that this started happening after 4.01 update.
    (0)

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