DX11 Issue

[Tanama]

My friends and I are also having crashing issues with the DX11 client. Has there been any official word on this issue? It seems very widespread.

[416to305]

Same problem here even bought a $120 power supply as someone said that might be the issue. I'll be playing and then boom, computer acts like it went to sleep. The BGM keeps playing, but monitor turns off. I can even remote desktop into it but I only see a black screen. Even if I try Steam Streaming to stream it to my laptop it connects after the crash, all audio outputs to my LAPTOP but the screen is black! So it's really the video card crapping out it sounds like. GTX 970 here, i5-4690k and Win 10.

[Ryan77k]

See, I'm also having a problem with my MSI R9 380 on DX11. I just barely installed the card, and yet when I play on DX11 I get the same old error message, of DirectX encountering a fatal error with the code 1100002. My drivers of course crash and reboot. And this happens either as soon as I log on on DX11, or up to 30 minutes' worth of playing. I also tried to underclock my GPU to see if it'd make a difference, but no. So I started playing on DX9. And sure, there's a dip in graphics, as well as performance I feel, but at least the crashes stopped.

[terry8750]

yea apparently amd is ignoring this issue not one single representative for amd had acknowledged this issue and it had been ongoing for over a year.i have this problem as well with my msi 380 .it doesn't just affect this game but other dx11 games as well completely unstable drivers

[Bentozzi]

A fatal directx error has occurred. (11000002)
Gigabyte R9 285 oc (without OC)
Borderless Windowed mode in FFXIV. Also checked Fullscreen without v-sync.
Using Crimson 16.3 - removed previously drivers with DDU.
Windows 7 Ultimate 64-bit.

[Snoopy_Edin]

Hello everyone,

My BF and I were having dx 11 crash problems too; we run on different rigs like everyone else who is having the problem. We tried all the other fixes online and none of them worked.

Eventually I used a fix which I used long ago for a different application/different problem but it seems to have worked for both of us.

For those who are computer savvy, I increased the paging file size limit (virtual memory) to maximum (well, double the amount of RAM we have).
I hope it works for others, so Im putting it up here as a possible fix because I didn't know where else to put it.

For those who aren't computer savvy, you can change these limits in your performance settings. There are a few guides, I've posted one at the bottom for windows 7/8 users, but if you're on a different operating system, just google "changing paging file size" or "virtual memory allocation" on google along with your OS.

Dunno if it will work for anyone else, but I hope it does




http://www.online-tech-tips.com/comp...e-paging-file/


EDIT: Oh and if you have lots more memory than the game requires doesnt seem to matter. My BFs PC has 32 gigs and I have 16 so it wasnt RAM issues with the game.

[DragonBorn]

So I have been getting the DX11 Fatal error 1100002 since around March this year, I had been using DX11 fine without a single issue since early access for heavenward now I can't even run DX11 without it hard crashing my drivers.
I have tried everything I can think of, from reinstalling the drivers to wiping my PC in case of software that could potentially be causing issues and changing settings with both my graphics in game and with the card.
I think there is an issue with the DX11 client since a patch around the time it started came out.
I would love to get this issue fixed before 3.3, I miss my pretty graphics ;_;
(I use a GTX 970 for reference)

[Jkap_Goat]

I've been having issues as well playing with dx11, the game will just freeze when I'm teleporting anywhere.

I have a gtx 970 2GBDDR5 card too

I'm not sure what to do. Seems like most of us are having issues with these cards

[Higashikata]

I've been having issues as well playing with dx11, the game will just freeze when I'm teleporting anywhere.

I have a gtx 970 2GBDDR5 card too

I'm not sure what to do. Seems like most of us are having issues with these cards

I get this exact same issue, but I'm using an AMD 200x series

[Game_Over]

I just ended up reverting back to running the dx9 version, but like DragonBorn said, I do miss the performance and visual beauty of the 11 version . I hope they can fix the issue at some point.