since reporting doesnt work what does it take to ban cheaters?

[KaedrianLiang]

Cheaters don't get banned simply because of 1 report or 1 observation made by GM or STF. They get banned after multiple observations and they pull logged data on the server that serves as reasonable evidence to ban or suspend account. For example, "logs show that player has been online 24 hours a day for the last 30 days, actively doing suspicious activities"

This is to minimize any wrongful bans or suspensions because they can say "we've observed you doing this multiple times over the course of several months, and we have the data to back up our findings, the judgment is final."

Multiple observations, or multiple cheat detection triggers, over weeks or months is the industry standard for controlling cheaters. Steam also practices this method with online gameplay.

Yeah cheaters will get away with it for now, until that moment it all disappears, all for nothing.

Theres also the apparent issue of understaffing.