Maelstrom Command is a Black Void...?

[palabok]

Platform: Windows 7 Ultimate

ISP: Comcast

Type of Internet Connection: CATV

Internet Connection Speed: 19Mbit/s

Date & Time: 10:52pm Pacific Time (PDT)

Frequency: Always


Character Name: Palabok Pancit

Race: Miqo'te

World: Trabia

Class/Skill Rank: 30 PGL

Physical Level: N/A

Area and Coordinates: Limsa Lominsa, Maelstrom Command (1,1)


Party or Solo: Solo

NPC Name: None

Monster Name: None

In-Game Time: 2/22 1:50~

Steps: Any attempts to zone into the Maelstrom Command results in being stuck in limbo (black void). I seem to be in the Maelstrom Command but cannot run anywhere. I can see the the Maelstrom Command NPCs but obviously cannot interact with them. I can only run in place. I cannot zone out. I can teleport or return out, but when I try to enter the zone again, the same thing happens. I recall having to restart my PC while I was installing patch 1.19 as it crashed mid-install. I have provided a screen shot link below to show exactly what I see when this occurs. I would like to carry out the other Grand Company quests, but this particular issue has me confused Please help!

[Baccanale]

Greetings, palabok!
Thank you for posting your concerns about Malestrom Command. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on your thread, but I do recommend checking here or here for any details regarding the development team's investigation. I also suggest contacting the SQUARE ENIX Support Center here, just in case they may be able to help you find a resolution to this matter. Thanks again for your report!