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Thread: Launcher Error

  1. #11
    Player
    Train88's Avatar
    Join Date
    Aug 2011
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    341
    Character
    Aleddra Sunbeam
    World
    Lamia
    Main Class
    White Mage Lv 60
    That message comes from a connection error. You may want to confirm your firewall is not blocking the process or the connection of patching.

    I have windows 10 using windows firewall and i had no problem installing this patch.
    (0)
    When life gives you lemons, cry yourself to sleep, and tell all your friends.

  2. #12
    Player
    Mezlabor's Avatar
    Join Date
    Mar 2011
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    29
    Character
    Serra Seila
    World
    Balmung
    Main Class
    Black Mage Lv 60
    Quote Originally Posted by Train88 View Post
    That message comes from a connection error. You may want to confirm your firewall is not blocking the process or the connection of patching.

    I have windows 10 using windows firewall and i had no problem installing this patch.
    It wasn't a firewall issue. I pushed the client into windows 8 compatibility mode from the windows compatibility troubleshooter and it worked. The game was already cleared through the firewall.
    (0)

  3. #13
    Player
    Raist's Avatar
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    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Quote Originally Posted by Mezlabor View Post
    It wasn't a firewall issue. I pushed the client into windows 8 compatibility mode from the windows compatibility troubleshooter and it worked. The game was already cleared through the firewall.
    Sounds like running as Admin may have been what was needed---possibly on the advanced tab for all users.
    (holding out on Win10 until after SE actually supports it and M$ releases at least it's first service pack this fall).
    (0)

  4. #14
    Player
    Tusembobel's Avatar
    Join Date
    Apr 2014
    Location
    Ul'dah
    Posts
    66
    Character
    Rintissa Brave
    World
    Lich
    Main Class
    Gladiator Lv 70
    I still cannot do a thing.. I even reinstalled my windows 7. I contacted my provider - no way, it just doesn't want to download. Even new game downloader is not downloading for me. http://gdl.square-enix.com/ is DEAD. And I never made changes for my previous Win setup. GOOD ONE SE - as always...
    (0)

  5. #15
    Player
    Raist's Avatar
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    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    That akamai mirror server is accessible just fine (can't browse the file structure or anything though, need to have the proper string to access the mirrored files)...must be something else going on?

    Just to rule out one of the simpler ones...are you running as admin? Not logged in as a member if the admin group, but with elevated privilege by either right-clicking or setting the option to always run as admin.

    Edit: An afterthought...new Win7 install? Did you verify both .Net 3.5 and 4.x are active and updated? Made sure Defender and Firewall aren't interfering (or any additional security you may have installed)? Made sure the newer SSL options are enabled in Windows internet properties (inetcpl.cpl)? Getting updates through WinUpdate should update the XML engines, but Javascript may still need some love...maybe a fresh layer of Java would help? Flash too while you are at it. Think that covers most of the more common installer/updater issues I've seen.

    There has been another botched firmware pushed out to some ISP provided modem/router combos. Unclear if this was a change/reset of the built-in firewalls again or not just yet...the ISP at the forum where I saw it being discussed still is not saying their is a problem with the hardware yet---but users have clearly demonstrated it is the hardware by hooking up a different router and the problem clears.

    Might want to go through your router config and check the security options. Could be something in the SIP ALG options or even a change in Secure NAT options.
    (0)
    Last edited by Raist; 08-27-2015 at 10:25 PM. Reason: d@mnyouautocorrect

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