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  1. #1
    Player
    Hoshiko's Avatar
    Join Date
    Apr 2011
    Posts
    40
    Character
    Hoshiko Hanelor
    World
    Faerie
    Main Class
    Marauder Lv 80

    Game crashes in various Gridania areas

    Platform:PC
    ISP: Brighthouse
    Type of Internet Connection: Cable
    Internet Connection Speed: 100MB?
    Date & Time: 10/5/2011, from 8:30 until 11:30pm EST
    Frequency: multiple occurrences
    Character Name: Hoshiko Hanelor
    Race: Elezen
    World: Besaid
    Class/Skill Rank: 32 MRD
    Area and Coordinates: See below
    Party or Solo: Solo
    NPC Name: Haurtelle
    Monster Name: None
    In-Game Time: n/a
    Steps:
    1. Logged into game and exchanged some crafting leves to Maisenta without difficulty
    2. Rented a chocobo and was sent out of town, as expected, to ride the chocobo.
    3. Made it to 30, 34 of the black shroud, opened my map, then closed the map and the game crashed
    4. Updated my video drivers and rebooted the computer.
    5. Logged in and walked towards town. I loaded the map, closed it and the game crashed at 28, 24 in the black shroud
    6. Logged in again, walked to Gridania, rented another chocobo. I was able to check the map a few times before the game crashed at 24, 22 in the black shroud.
    7. I ported from Gridania, as I found a thread where others were having issues with the Gridania map, and had no further issues with the game crashing outside of Gridania.
    8. Returned to Gridania to try my luck. Spoke with Haurtelle in the Twin Adders and my game crashed again.

    <edit> And I just logged in again and attempted to speak with Haurtelle and my game crashed after I was able to load the list of items which you can obtain with seals.
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    Last edited by Hoshiko; 10-06-2011 at 02:39 PM.

  2. #2
    Moderator Baccanale's Avatar
    Join Date
    Feb 2011
    Posts
    746
    Greetings, Hoshiko!
    Thank you for posting your concerns about your game crashing in Gridania. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on your thread, but I do recommend checking here or here for any details regarding the development team's investigation. I also suggest contacting the SQUARE ENIX Support Center here, just in case they may be able to find a solution to this matter. Thanks again for your report, and I hope everything works out well for you soon!
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