Quote Originally Posted by Risvertasashi View Post
...I would suggest contacting customer service about this, but they're notoriously unreliable and famed for giving inconsistent, often incorrect answers about this sort of thing.
I've submitted something like 4 tickets, and every time, the response is "we can't deal with this so call us." Means at least 40-60 minutes on hold, THEN I got no help at all (I was trying to get registered so I COULD pay the sub price... they did suggest using gmail, but that didn't work for my 10 year old gmail account). Mostly gave up on the others (the second one had to do with getting registered in these forums, which I was unable to do because of their back-end being 100% dependant on client-side m$ os). I "solved" both issues by having my recruiter do the two simple things I needed to do to get registered.