(I apologize for the wall of text)
1) User Environment
1. – Operating System? (IE: WinXP, Vista, Win7, 32bit? 64bit?)
A: My operating system is Windows 7 64-bit Home Premium with Service Pack 1 installed
2. - Antivirus program? (IE: Windows Defender, AVG, etc)
A: My antivirus program is Norton 360 (latest edition).
3. – Internet Service Provider?
A: BellSouth.net/AT&T
2) Exact Error Message
A: (30002) 1317844798,13384898,5
3) Frequency of 30002 Error?
A: Every 10-15 minutes of gameplay
4) What area were you in when the error occurred?
A: It does not matter which area I am in for the error to occur. The error can pop up in any area like the Market Wards or in an unpopulated location in Western Thanalan before, during, or after a levequest.
5) What were you doing when the error occurred? (What type of actions, movements, etc)
A: Unfortunately, the error can come up during whatever action I am currently doing when the 10-15 minute mark hits. My actions can be (but are not limited to) running up to a levequest target, fighting during a levequest, fighting a mob for level grinding, running around during a levequest, standing idly when I have to briefly be away from my keyboard, running to the Market Wards, using the Item Search Counter, travelling to the retainer that is selling the item I was hoping to buy, etc.
6) Were you in a party at the time the error occurred? (Please provide number of party members if you were in a party)
A: I was not in a party when this error occured.
7) Estimate number of characters that were near you at time of error?
A: It is difficult to give a proper estimate due to the exact amount time elapsed when the error occurs. However, I usually keep track of the 10-15 minute mark and remain idle in areas where there are 0 to 6 on screen (usually in front of the Aetheryte before a levequest).
8) Were you able to log back into FFXIV after the error?
A: Yes, I am able to log back into FXIV after the error. However, I must usually wait 1-3 minutes so I don't run into the 13001 lobby server error.

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