4 and a half hours of queue time is not acceptable, it simply isn't, it HAS to be a bug, an error, faulty coding, a game that just recently started to boast about having 6 milllion active users can not have 4 hours of queue time to enter an instance, it's shameful. FFXIV has cross server PvP, why not make it cross server dungeons, cross server raids, i want an explanation as to why i have 4 and a half hours of wait time, and don't give me the 'it's because of the time' excuse, there's 6000000+ players according to square, it cannot take 4 hours to find 24 players...
I'll be waiting for an official explanation to this unacceptable and GAME BREAKING bug