After watching/skip CS in Bowl of Embers zone FFXIV client crashes. This happen only if texture quality and filtering set for "High" in config. When set it for "Standart" everything went fine.
After watching/skip CS in Bowl of Embers zone FFXIV client crashes. This happen only if texture quality and filtering set for "High" in config. When set it for "Standart" everything went fine.
Last edited by Laperouge; 10-06-2011 at 03:38 AM.
same happened to me,but i didnt try it on standard yet.
Greetings Laperouge!
I am sorry to hear of your client crash. I would be more then happy to submit this for you, however, I would like to ask that you please give us some additional information on this matter. Please fill out the template below to the best of your ability. While some of the information may seem irrelevant, it is always best to have as much information as possible. Once filled out, we will submit this for review for you!
Thank you for your time and apologies for any inconvenience!
GM Bublex
Platform:
ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Class/Skill Rank:
Physical Level:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name:
In-Game Time:
Steps:
1.
2.
3.
<*Add more steps if necessary.>
Platform: Windows 7 x64 Ultimate Service Pack 1
ISP: Ertelecom
Type of Internet Connection: DSL
Internet Connection Speed: 5Mb/s
Date & Time: 5.10.2011 19:20 (GMT +3)
Frequency: Every enter in Bowl of Embers
Character Name: Lelouch Laperouge
Race: Elezen
World: Lindblum
Class/Skill Rank: Thaumaturge Rank 50
Physical Level: Abolished
Area and Coordinates: Bowl of Embers
Party or Solo: Party
In-Game Time: All the time
Steps:
1. After talking with Lomisoix CS begins and after watch/skip it and Ifrit summon CS client crash.
2. This crash happend only if "Texture Quality" and "Texture Filtering" set for "High"
3. Set "Texture Quality" and "Texture Filtering" for "Standart" resolve this crash.
Greetings, Laperouge!
Thank you for taking the time to provide the information that Bublex requested. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking here or here for any details regarding the development team's investigation. I also recommend contacting the SQUARE ENIX Support Center, just in case they may be able to find the source of this trouble that you have been experiencing with your client. I hope everything works out well for you soon. Thanks again for your report!
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