My Free Company, Mognet, was one of the Free Company's that won the Free Company Video Recruitment contest. The prizes were sent to the majority of our users, but some slipped through the cracks and have not received a choker despite being in the Free Company during the contest period. I myself, the leader of the FC and the person who made and edited the video, have yet to receive the prize.

I have tried to use the Reward Delivery Request option on the Moogle Mailbox and Delivery Moogle, and others have tried to contact support only to get bounced around from email support, to in-game support, to the forums. It is also very hard to gather information in-game about who did not receive a choker, or who was eligible for one to have them send in a report (Or now post on the forums, as we have now been instructed to do.)

We're hoping for a favourable response and some help soon!