Two Items Now Missing

[Ziral]

Time: August 17 & the first item an unknown date
Frequency: 2
World name: Leviathan
Character name: Rei Nokuma
NPC name: n/a
Monster name: n/a
Class/Level: lvl 60 and the dress was on my lvl 35.
Party or solo: solo
In-game time: n/a
Area and coordinates: n/a
Steps:
1. Log in
2. Item Gone
3.
Hello-

I have two items missing:

Friendship Circlet
Pinkfly Lady's Yukata

They disappeared from my inventory on two different dates, no support has been helpful to me at all. When I called for another issue I was told to go to the forums.



I am very upset that so long has passed and nothing had been done to insure that I get my items back.


Update: here's my current armoire:
https://scontent-dfw1-1.xx.fbcdn.net...a7&oe=55D65225
https://www.facebook.com/groups/born..._comment_reply
https://scontent-dfw1-1.xx.fbcdn.net...d5&oe=55D65C9A
https://scontent-dfw1-1.xx.fbcdn.net...c1&oe=55D577EE

Checked the calamity salvager also, nothing there.