Greetings, Tankue!
Thank you for providing the information that Emdub requested. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do suggest checking here or here for any details regarding the development team's investigation. I also recommend contacting the SQUARE ENIX Support Center here, since they may be able to help you find the source of this crashing trouble that you have been experiencing. Thanks again for your report, and I hope everything works out well for you soon!