Crashing using certain UI features

[Tankue]

I am constantly crashing when I open inventory or gear, and sometimes crashing when opening the map or map from journal.

[lenethlockheed]

omg i have this same problem nice ta know im not alone

[Emdub]

Greetings Tankue!

Thank you for taking the time to report this concern for us! I would be more then happy to submit this for you, however, I would like to ask that you please give us some additional information on this matter. Please fill out as much as you're able from the following template for us. Upon receipt, we will submit this for review for you! Although it may seem as though this template is not necessary as it requests information related to your character specifically, however, the information you give might help find the exact cause as to why an issue may be happening.

Thank you for your time and apologies for any inconvenience!

-=Game Master Emdub=-


Platform:
ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Class/Skill Rank:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name:
In-Game Time:
Steps:
1.
2.
3.
<*Add more steps if necessary.>

[Tankue]

Platform: Windows XP
ISP: Comcast
Type of Internet Connection: Cable
Internet Connection Speed:
Date & Time: 10/4/2011 and on
Frequency: Often.
Character Name: Tankue Vedymuch
Race: Lala
World: Istory
Class/Skill Rank: Haven't be able to change from lancer because of crashing
Area and Coordinates: Anywhere
Party or Solo: Both
NPC Name: n/a
Monster Name: n/a
In-Game Time: n/a
Steps:
Happens when I try to access the map, inventory, gear, or journal from the main menu. Game freezes up for a second then crashes.

Really frustrating.. LS is out crushing stuff and I can't even change jobs!

[Baccanale]

Greetings, Tankue!
Thank you for providing the information that Emdub requested. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do suggest checking here or here for any details regarding the development team's investigation. I also recommend contacting the SQUARE ENIX Support Center here, since they may be able to help you find the source of this crashing trouble that you have been experiencing. Thanks again for your report, and I hope everything works out well for you soon!