why the dev hasn't respond

[Fendred]

Live letters are getting translated last time i checked.
Community managers do post here but they get so drowned out by useless thread after thread they are hidden on god knows what page now.

So either the forum devs didn't make a way for the community managers to sticky their stuff to the top of the forums or the community managers simply do not know how to do that. Communication issues like these should have been resolved in the first few weeks after release, not continue to persist for over two years.