Quote Originally Posted by Moonleg View Post
Customer buys product.
Customer is unhappy with product.
Customer returns product.
Customer gets refund.

Is ... is this not how the world is supposed to work?
Customer does not read fine print.
Customer throws a tantrum because product does not work as anticipated.
Customer demands refund despite the disclaimers on product.
Customer gets refund because company is tired of dealing with it.

Just because the company issued a refund doesn't mean the customer was right.