Refunded for Heavensward.

[T2teddy]

In the well promoted QnA in March with the SE producer he said right off:

In order to visit Ishgard, you’ll first have to complete the main scenario quest “Before the Dawn,” which will be implemented in Patch 2.55 at the end of this month. For those of you thinking about returning at the start of Heavensward, we recommend coming back a bit earlier to finish off the main scenario quests. With the main scenario completed, you can install Heavensward and immediately accept the first quest of the expansion that will lead you to Ishgard.

The warnings were plastered all over the web for months before release.

Also it does not take long to get through the 100 quests that come AFTER you've finished the original MSQ which ended after Praetorium. This character in May was only level 31 and I got to 50 and was done the entire game up to the final 2.55 quest 10 days before launch. You guys have got it easy! Before HW launched none of the content gave any experience at all. Not a smidge. Now you get bucket loads of it before you enter HW content. So quit complaining, you get to walk into Ishgard at level 52-53 or more. We had to go in at just level 50. And let us not forget they throw gear at you folks now :P

Seeing the EXP boost and the ilvl70-110 weapon/armour rewards from MSQ and Job quests.. its quite easy to hit Lv.50