Square Enix
I'll keep this brief and let the community chime in but I wanted to provide some feedback on the state of the class/job system and character progression. As a background, I've been subscribed since launch and actively play with a primary focus as raiding.
Currently there is no character development at all. There is no such thing as a build. There are no talents. The cross-class abilities are set in stone for every job and the stat allocation is completely pointless as the stats simply go entirely in your primary stat. What this game desperately needs is some kind of depth with respect to character development.
The system you implement doesn't have to be talent trees. It doesn't even have to be talents. However, there need to be some meaningful choices for jobs that alter the play in some way. For example, consider if my main job of BLM offered a choice between the following two traits:
1) Your Firestarter procs now stack to 3
2) Firestarter no longer causes your next Fire III to be instant cast and require no mana but, instead, now causes your Fire I critical strikes to ignite your target for Fire damage over 10 seconds for a total of 300 potency.
Imagine having to make a choice like that on BLM and how it would affect your gameplay. Further, think how much fun it would be to build the character YOU want to play. Personally, I could see myself choosing either one of those talents. One provides extra mobility while the other provides an overall damage boost and probably a cool particle effect watching your target burn to death.
Again, it doesn't have to work just like that but something needs to be done to enhance character development.
So, in closing:
1) The stat point allocation is pointless and shallow
2) The cross-class abilities are set in stone and there are no choices there. It's shallow and pointless too.
3) You need some form of real character building or development in this game.