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  1. #1
    Player Eidolon's Avatar
    Join Date
    May 2011
    Posts
    1,373
    Character
    Muhau Nbolo
    World
    Mateus
    Main Class
    Warrior Lv 90

    Visa Prepaid Card and FFXIV

    Ok so...

    A week ago, I got a $15.00 prepaid card and switched to a rechargable card on my service account.


    I put the new information to make sure there would be no interruptions in my service. The card was accepted.

    Then, today, my service account suddenly ended.

    I checked and saw that my service account had ended. An error has occured is the email I got.

    I enter the card again, got all the way to the end, an error has occured.

    ok, maybe I did something wrong?

    I enter the card again, got all the way to the end, an error has occured.

    I check the card online to see if something was wrong. Maybe the activation of the card took extra out outside the initial $5.00? (Paid $20.00 - 5.00 for a chargable card)

    and I find out that it's that each attempt took out $1.00 and never refunded it. So, that's $3.00 out.

    Does anyone know what to do in this scenario? I don't wanna go and put $5.00 more on this but I feel like money got taken out without ever being put back in. These are usually temporary charges.
    (0)

  2. #2
    Player
    Fluffya's Avatar
    Join Date
    Jan 2015
    Posts
    47
    Character
    Fluffya Appleton
    World
    Gilgamesh
    Main Class
    Archer Lv 67
    The prepaid/rechargeable cards available where i live can't be use for a recuring subscribtion.(it's print on the card instruction)

    But i wasnt even able to buy crystas with them either. Maybe an issue happen when they rework the MogStation a few weeks ago. I had to go at a game shop to buy a FF14 prepaid card to resub.
    (0)

  3. #3
    Player Eidolon's Avatar
    Join Date
    May 2011
    Posts
    1,373
    Character
    Muhau Nbolo
    World
    Mateus
    Main Class
    Warrior Lv 90
    Quote Originally Posted by Fluffya View Post
    The prepaid/rechargeable cards available where i live can't be use for a recuring subscribtion.(it's print on the card instruction)

    But i wasnt even able to buy crystas with them either. Maybe an issue happen when they rework the MogStation a few weeks ago. I had to go at a game shop to buy a FF14 prepaid card to resub.
    Hmn, I had asked if they think I could use it for a reoccuring fee, and they said it wouldn't be a problem (At the store.) Mind you, I understand this is a second hand source. I'll take a look at the information a bit more.

    I've heard of people using prepaid cards a lot This actually worries me enough to make me pause a moment. Is there any confirmation from others with experience in this ?
    (0)

  4. #4
    Player dragorian's Avatar
    Join Date
    Jun 2012
    Posts
    388
    Character
    Blueberry Haze
    World
    Siren
    Main Class
    Conjurer Lv 70
    Get a real bank account and a real card problem solved
    (0)

  5. #5
    Player MilesSaintboroguh's Avatar
    Join Date
    Nov 2013
    Location
    Gridania
    Posts
    5,764
    Character
    Miles Saintborough
    World
    Balmung
    Main Class
    White Mage Lv 100
    Quote Originally Posted by dragorian View Post
    Get a real bank account and a real card problem solved
    Way to offer a solution.
    (3)

  6. #6
    Player
    xanmoas's Avatar
    Join Date
    Jul 2014
    Location
    Uldah
    Posts
    62
    Character
    Xan Moas
    World
    Lamia
    Main Class
    Gladiator Lv 59
    I had this problem and was told that your currency would differ in other countries, in other words i had less then $15 dollars where i should of had 18-20.
    Question is, whats your currency
    (0)

  7. #7
    Player Terribad's Avatar
    Join Date
    Jun 2014
    Location
    In A Closet
    Posts
    240
    Character
    Moxie Desu
    World
    Diabolos
    Main Class
    White Mage Lv 70
    I've only used a prepaid card with this game.
    (0)

  8. #8
    Player Eidolon's Avatar
    Join Date
    May 2011
    Posts
    1,373
    Character
    Muhau Nbolo
    World
    Mateus
    Main Class
    Warrior Lv 90
    Quote Originally Posted by xanmoas View Post
    I had this problem and was told that your currency would differ in other countries, in other words i had less then $15 dollars where i should of had 18-20.
    Question is, whats your currency
    USD, living in the US. It should be only $15, but I think the $1.00 authorization screwed it up...
    (0)

  9. #9
    Player
    Kietsu's Avatar
    Join Date
    Jan 2015
    Posts
    279
    Character
    Kyett Corbeau
    World
    Coeurl
    Main Class
    Summoner Lv 90
    If you were buying the $15 subscription with exactly $15 on the card, yes, the authorization charge would cause an NSF on the actual payment.
    That said, unless the prepaid company is run by complete crooks (which wouldn't surprise me, actually) the charges should be reversed within a week.
    (1)