Gear sets will not change

[ivyblue]

ISP:
Time Warner Cable

Type of Internet Connection:
Fiber Optic

Internet Connection Speed:
300 mgb

Date & Time:
Every time I log in since the expansion

Frequency:
Always

Character Name:
Silver Urushi

Race:
Aura

World:
Sargentas

Class/Level:
All classes and all levels

Area and Coordinates:
N/A.

Party or Solo:
N/A.

NPC Name:
N/A

Monster Name:
N/A

In-Game Time:
All times

Steps:
I don't know how I could be anymore specific than I was earlier
I log on
My hot bars and my gear sets are missing items which I placed on the previously. I delete some gear sets but now they are back again. I default some or all UI settings but they are back to what they were previously. The first time this happened was right after the expansion when I placed the minion Midgarsorm on my bars a short cut. When I logged out and back in he was gone and that shortcut space was empty. My short cut bars an UI are set in a fixed set of short cuts and cannot be permanently changed. How is this hard to understand???? Now my logon name will not stay even when I use the "Check to remember". Its just getting worse and worse.

I have uninstalled, reinstalled, changed file permissions nothing works. Tried directx 11 and 9. Reset system settings.

Connection Specs
Cable
Arris

PC Specs
-=-=-=-=- System Information -=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (10240.th1.150729-1800)
SYSTEM_CPU Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz (8 CPUs), ~3.1GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS Phoenix - AwardBIOS v6.00PG
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 6135.176MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 8567.176MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 642.558GB SYSTEM_FREEDISC_SPACE 166.404GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 560 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 560 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1996.434 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2047.887 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0013.5362
SYSTEM_GRAPHICS_DRIVER_DATE 7/22/2015 11:02:12 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {3D67D039-2F3C-40E3-86BB-08658D2F227C}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7535
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/24/2015 10:57:00 PM
SYSTEM_SOUND Realtek HDMI Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {782AFA1C-564E-4888-810F-747F4955BC6B}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7535
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/24/2015 10:57:00 PM
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {DF511EE5-751A-4BCD-BF6B-8B783CBD4DF8}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7535
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/24/2015 10:57:00 PM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {73DD96F0-D93A-11E4-8001444553540000}
SYSTEM_INPUT_NAME USB KEYBOARD
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {73EB5290-D93A-11E4-8003444553540000}
SYSTEM_INPUT_NAME USB KEYBOARD
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 0



-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Laptop Model Name: NA
Laptop Model Number: NA

Gamepad Manufacturer: NA
Gamepad Model Name: NA
Gamepad Part Number: NA

Browser Information
- Chrome and Mozilla and Edge
- Internet Explorer Version: 11

[ivyblue]

I now have Windows 10 but this Started when I had Windows 8.1.