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  1. #21
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    The launcher uses the Internet Explorer components of Windows...so you would want to be adjusting things at either the OS level (inetcpl.cpl in the search/run box) or from within Internet Explorer itself for the browser related items (like TSL encryption(the new 3.x SSL) and trusted sites and such).

    You should probably also create exceptions in your chosen security applications for the executables as well to make sure they have internet access and such (ffxivlauncher, ffxivupdater, etc.--6 or 7 total nested in the different subfolders).
    (0)

  2. #22
    Player
    Noxe's Avatar
    Join Date
    Nov 2013
    Posts
    53
    Character
    Nox Arcana
    World
    Behemoth
    Main Class
    Scholar Lv 60
    I also had that error right after upgrading to windows 10. I deleted my ffxiv boot config files (documents\my games\ffxiv\) and disabled all my antivirus/firewall shields (AVAST) and it seemed to work. Re-enabled shields and restarted computer and now it works just fine!
    (0)
    Last edited by Noxe; 08-10-2015 at 11:13 AM.

  3. #23
    Player
    KisaiTenshi's Avatar
    Join Date
    Sep 2013
    Location
    Gridania
    Posts
    2,775
    Character
    Kisa Kisa
    World
    Excalibur
    Main Class
    White Mage Lv 100
    Quote Originally Posted by Flaeb View Post


    I've done a ton of research on this issue and I am at a lost.
    The problem is not:
    - Avast (free)
    - Internet explorer
    - The Launcher itself

    I installed Windows 10 two days ago, I ran the launcher just fine, it updated FFXIV, and FFXIV DX10 launched just fine.

    This appears to be directly a problem with DNS. I'd suggest you set your DNS to 8.8.8.8 on your Windows PC or router and see if that resolves it. Some ISP's run intercepting DNS (so they can serve custom "not found" pages for whatever the hell reason) so it results in very slow to updates, and that is in fact a change I deliberately make every time it seems like DNS is the culprit.
    (0)

  4. #24
    Player
    dspguy's Avatar
    Join Date
    Aug 2013
    Posts
    1,667
    Character
    Jain Farstrider
    World
    Leviathan
    Main Class
    Marauder Lv 100
    Quote Originally Posted by KisaiTenshi View Post

    This appears to be directly a problem with DNS. I'd suggest you set your DNS to 8.8.8.8 on your Windows PC or router and see if that resolves it.
    That fixed it for me.
    (0)

  5. #25
    Player
    Flaeb's Avatar
    Join Date
    Aug 2013
    Posts
    48
    Character
    Nevva Kenezer
    World
    Balmung
    Main Class
    Black Mage Lv 52
    My DNS is always 8.8.8.8 8.8.4.4. Good thinking though!
    (0)

  6. #26
    Player
    KisaiTenshi's Avatar
    Join Date
    Sep 2013
    Location
    Gridania
    Posts
    2,775
    Character
    Kisa Kisa
    World
    Excalibur
    Main Class
    White Mage Lv 100
    Quote Originally Posted by Flaeb View Post
    My DNS is always 8.8.8.8 8.8.4.4. Good thinking though!
    Interestingly enough, I actually managed to see this error (twice) when I logged out and logged back in later. So this might actually be a DNS cache issue.
    (0)

  7. #27
    Player
    Ninster's Avatar
    Join Date
    Jan 2014
    Location
    Limsa Lomisa
    Posts
    411
    Character
    Ninster Barlow
    World
    Goblin
    Main Class
    Arcanist Lv 90
    I've just now got this today. I was able to login last night, but today I can't because of this error.
    (0)

  8. #28
    Player
    Flaeb's Avatar
    Join Date
    Aug 2013
    Posts
    48
    Character
    Nevva Kenezer
    World
    Balmung
    Main Class
    Black Mage Lv 52
    FIXED IT FINALLY! The problem is indeed WINDOWS DEFENDER. However, I couldn't disable Windows Defender because Avast was running, you need to disable Avast (or whatever Anti Virus program you're using), THEN you can disable Windows Defender. I'll post pics on OP.
    (0)

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