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  1. #1
    Player
    Nuzio's Avatar
    Join Date
    Aug 2015
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    2
    Character
    Nuziatello Nutella
    World
    Gilgamesh
    Main Class
    Astrologian Lv 31

    How to Repair your LAG!

    Most ISPs have given FFXIV the category of P2P software and will automatically reduce connections and put them in a lower queue. What that means to you is slow service and lag. Call your ISP and complain. This is a fact.

    How do I know? Just called in for a friend (very not computer savvy friend) to Verizon since he has been having a lot of issues lately and after giving Verizon the specified information. The IP, traceroute, and so on; the tech replied with this IP (the one sending information from FFXIV servers) has been flagged for Peer-2-peer and has been placed in a lower priority queue. After talking with him he was able essentially set up something similar to port-forwards where as if the IP address is directed to the IP address of said friends router it will not get placed into the lower queue. Viola! No more lag.

    SE can only request to ISPs to not give it that designation. To solve the problem you need to contact your ISP and get it fixed. This is a problem between you and your internet provider. Not FFXIV or SE.

    Or for those of you who are ready to flame at SE, this isn't the first time this has happened for an online game. Blizzard went through this itself before it was removed from that category years ago.

    (1)
    Last edited by Nuzio; 08-02-2015 at 10:07 AM.

  2. #2
    Player
    TheFirstKel's Avatar
    Join Date
    Aug 2013
    Posts
    402
    Character
    Wuruhi Kokowai
    World
    Bismarck
    Main Class
    Thaumaturge Lv 90
    (0)

  3. #3
    Player
    Bentozzi's Avatar
    Join Date
    Jan 2015
    Posts
    30
    Character
    Domini Palazzo
    World
    Moogle
    Main Class
    Astrologian Lv 34
    Don't have any lags in swtor, hots, lol and wow, so it's SE fault. Router in bridge mode or normal doesn't matter, only one game with shitty servers like FF14 has problems, so yeah, call ISP, bullshit. The problem is that eu servers are in Canada, I wonder what an idiot placed them there.
    (0)
    Last edited by Bentozzi; 08-04-2015 at 04:10 AM.

  4. #4
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Quote Originally Posted by Bentozzi View Post
    Don't have any lags in swtor, hots, lol and wow, so it's SE fault.
    None of those games are hosted on Ormuco's lines in Montreal, Canada. There are known and documented routing issues in the states in general, and it has been demonstrated here time and time again that there are routing issues specifically with getting to Ormuco in Montreal. That is an issue your ISP needs to investigate and address--as they are the ones that plan which path you will take to get o any given server on the internet--be that on their own network(s) or by using a third party to get you from their network to that of your destination. Those decisions are managed by your ISP's policies--SE has nothing to do with that.

    Look at it this way... just because you may not run into any issues traveling to one city doesn't mean you won't run into issues going somewhere else. Ever get caught in a traffic jam? See a bad accident or construction close off a lane or intersection? Ever experience flight delays/cancellations or have long layovers at an airport? That isn't the fault of Disney, MGM, or the hotel at your destination. Real world events can just happen and knacker up transit sometimes. The same things happen routinely on the internet...which is managed by your ISP's policies and not SE.
    (0)
    Last edited by Raist; 08-03-2015 at 03:52 AM.

  5. #5
    Player
    Kelevra's Avatar
    Join Date
    Jun 2015
    Location
    Gridania
    Posts
    77
    Character
    Kelevra Vice
    World
    Adamantoise
    Main Class
    Dark Knight Lv 70
    I really don't think it's my ISP, but I've tried mostly everything else and am exhausted out of ideas.

    I am soooo ready to get back to enjoying this game lag free. So I'll call my ISP up and ask sometime this week. Hopefully I get someone that can help and has an idea what I'm talking about...cuz I'm not tech/computer saavy either. Not when it comes to explaining the stuff anyhow.
    (0)
    Last edited by Kelevra; 08-03-2015 at 11:44 AM.

  6. #6
    Player
    SamWynn's Avatar
    Join Date
    Jun 2015
    Posts
    3
    Character
    Sam Wynn
    World
    Balmung
    Main Class
    Marauder Lv 50
    Nuzio how would you go about finding out all the info to give to your ISP? I'm a newb when it comes to computer stuff as well. I am on Balmung and use American Warrior Network crappy military internet out of Louisiana. So pretty much on the opposite side of North America with the server being in Canada. Any help would be great cause I can't even play this game during the evening without being disconnected almost every 10-15 mins cause of it timing out.
    (0)

  7. #7
    Player
    ThinkPInk's Avatar
    Join Date
    Aug 2013
    Posts
    121
    Character
    Kat Valentine
    World
    Jenova
    Main Class
    Arcanist Lv 21
    I called Verizon with the games server IP and with my own trace log and they still said it was nothing that they could do and that it wasn't on their end. What information did you supply to get an actual fix?
    (2)

  8. #8
    Player
    TheFirstKel's Avatar
    Join Date
    Aug 2013
    Posts
    402
    Character
    Wuruhi Kokowai
    World
    Bismarck
    Main Class
    Thaumaturge Lv 90
    I play from NZ to Phoenix (EU) and Siren (US) and I don't suffer bad lag - have had Leatrix Latency Fix applied.

    If it is SE's fault, it would have affected me very badly - since connecting from NZ with my ISP (Vodafone NZ cable) via Southern Cross Cable Network to US.
    (0)

  9. #9
    Player
    I_Punch_Bees's Avatar
    Join Date
    Jul 2015
    Posts
    30
    Character
    Eistella Carragrove
    World
    Gilgamesh
    Main Class
    Pugilist Lv 42
    FF14 is the only game that crashes more times than a drunk go cart driver.

    I have to use WTFast (I live in PA) in order to play this game I pay for. If I turn it off, I lag out and crash that the game is unplayable.
    (0)

  10. #10
    Player DarkShado's Avatar
    Join Date
    May 2015
    Posts
    32
    Character
    Just Meee
    World
    Mateus
    Main Class
    Miner Lv 60
    Quote Originally Posted by Nuzio View Post
    Most ISPs have given FFXIV the category of P2P software and will automatically reduce connections and put them in a lower queue. What that means to you is slow service and lag. Call your ISP and complain. This is a fact.

    How do I know? Just called in for a friend (very not computer savvy friend) to Verizon since he has been having a lot of issues lately and after giving Verizon the specified information. The IP, traceroute, and so on; the tech replied with this IP (the one sending information from FFXIV servers) has been flagged for Peer-2-peer and has been placed in a lower priority queue. After talking with him he was able essentially set up something similar to port-forwards where as if the IP address is directed to the IP address of said friends router it will not get placed into the lower queue. Viola! No more lag.

    SE can only request to ISPs to not give it that designation. To solve the problem you need to contact your ISP and get it fixed. This is a problem between you and your internet provider. Not FFXIV or SE.

    Or for those of you who are ready to flame at SE, this isn't the first time this has happened for an online game. Blizzard went through this itself before it was removed from that category years ago.

    I think your "friend" is full of it! and is lying to you.

    The correct name of it is is called Packet Prioritization or QOS or Traffic Shaping.

    And actually the FCC just recently ruled that ISPs can not do this
    any longer.

    http://www.technologyreview.com/news...e-than-others/

    The open Internet Rules went into effect June 12, 2015


    Here are a few things they can NOT do any longer and
    that includes traffic shaping. This law is being called
    "Net Neutrality"


    https://www.fcc.gov/openinternet


    No Blocking: broadband providers may not block access to legal content, applications, services, or
    non-harmful devices.
    No Throttling: broadband providers may not impair or degrade lawful Internet traffic on the basis
    of content, applications, services, or non-harmful devices.

    No Paid Prioritization: broadband providers may not favor some lawful Internet traffic over other
    lawful traffic in exchange for consideration of any kind—in other words, no "fast lanes." This rule
    also bans ISPs from prioritizing content and services of their affiliates.

    To ensure an open Internet now and in the future, the Open Internet rules also establish a legal standard
    for other broadband provider practices to ensure that they do not unreasonably interfere with or disadvantage
    consumers' access to the Internet.

    The CRTC in Canada here is also heading the same way
    as well but isn't quite there yet.

    http://www.thestar.com/business/tech...nes-geist.html
    (0)
    Last edited by DarkShado; 08-04-2015 at 11:37 AM.

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