Continuos crashing at loading screen

[HenryChung]

For the past week I have been experiencing crashes at various loading screen while playing. Most commonly after logging into a character. I haven't been able to find any real information on how to fix this and am now at a loss. Any help would be greatly appreciated.

System info


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\John Bryant\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150525-0603)
SYSTEM_CPU AMD FX(tm)-8120 Eight-Core Processor (8 CPUs), ~3.9GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 10/20/10 09:47:36 Ver: 08.00.10
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8137.344MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 16272.895MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.413GB SYSTEM_FREEDISC_SPACE 340.012GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 560
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY4
SYSTEM_GRAPHICS_CHIP GeForce GTX 560
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 979.438 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3071.887 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0013.5362
SYSTEM_GRAPHICS_DRIVER_DATE 7/22/2015 11:06:23 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {7F29F95C-9A96-445F-9F77-9203A289FC2F}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6251
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/23/2010 5:16:56 AM
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {3A1C4FF3-834E-4846-97F9-EA95D8BFEED2}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6251
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/23/2010 5:16:56 AM
SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {62CB932B-7975-4A2E-9160-F403F55A5B2B}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6251
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/23/2010 5:16:56 AM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {44F74A70-E707-11E1-8001444553540000}
SYSTEM_INPUT_NAME G500
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {44F9BB70-E707-11E1-8002444553540000}
SYSTEM_INPUT_NAME G500
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {44F9BB70-E707-11E1-8003444553540000}
SYSTEM_INPUT_NAME G500
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C19AEA50-ED74-11E1-8001444553540000}
SYSTEM_INPUT_NAME G510 Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C19D5B50-ED74-11E1-8002444553540000}
SYSTEM_INPUT_NAME G510 Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
FINAL FANTASY XIV Forum - Mozilla Firefox
Skype™ - greekgaurdian


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Flash Player 18 ActiveX
Adobe Flash Player 18 NPAPI
AVG Security Toolbar
Battle.net
BattlEye Uninstall
Diablo III
EVE Online (remove only)
Google Chrome
Guild Wars 2
Hearthstone
Heroes of the Storm
League of Legends
LogMeIn Hamachi
Maxima 5.28.0-2
MKV Player 2.1.6
Mozilla Firefox 39.0 (x86 en-US)
Mozilla Maintenance Service
NVIDIA Stereoscopic 3D Driver
PunkBuster Services
Terraria
Torchlight II
Dota 2 Test
Rayman Origins
The Walking Dead
Skullgirls ∞Endless Beta∞
Sanctum 2
Starbound
Source SDK Base 2007
PAYDAY 2
Fallout 3 - Game of the Year Edition
Fallout: New Vegas
Path of Exile
State of Decay
Skullgirls
The Wolf Among Us
Unturned
Strife
Psychonauts
Portal
Magicka
Team Fortress 2
Saints Row: The Third
Dota 2
Portal 2
Sid Meier's Civilization V
RAGE
The Secret World
The Witcher 2 Enhanced Edition version 3.0
WildStar
World of Warcraft
Steam
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Scan
TERA
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Browser Manager
Microsoft XNA Framework Redistributable 3.1
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Skype™ 7.6
Java 8 Update 51
FINAL FANTASY XIV - A Realm Reborn
Microsoft XNA Framework Redistributable 4.0
Six Updater
JMicron JMB36X Driver
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610
PS_AIO_07_D110_SW_Min
Apple Application Support
Java Auto Updater
Microsoft Games for Windows Marketplace
LogMeIn Hamachi
Google Update Helper
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
League of Legends
Microsoft Visual C++ 2005 Redistributable
MSXML 4.0 SP2 (KB954430)
Realtek Ethernet Controller Driver
Security Update for Microsoft .NET Framework 4.5.2 (KB3023224)
Security Update for Microsoft .NET Framework 4.5.2 (KB3035490)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
Pando Media Booster
Visual Studio 2012 x86 Redistributables
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Dual-Core Optimizer
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610
erLT
Microsoft Visual C++ 2005 Redistributable
Google Update Helper
Multiplayer Monopoly Online Game
Adobe Reader XI (11.0.09)
Toolbox
Mumble 1.2.5
Asmedia ASM104x USB 3.0 Host Controller Driver
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610
Nexon Game Manager
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Games for Windows - LIVE Redistributable
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
MSXML 4.0 SP2 (KB973688)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Visual Studio 2008 x64 Redistributables
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\AVG Secure Search\vprot.exe 00001340
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00001364
C:\Program Files (x86)\Mozilla Firefox\firefox.exe 00001610
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 00001444
C:\Program Files (x86)\Skype\Phone\Skype.exe 00000FD0
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001F60
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00001F94
C:\Program Files (x86)\Steam\Steam.exe 00000E30
C:\Program Files (x86)\Steam\bin\steamwebhelper.exe 000018E4
C:\Program Files (x86)\Windows Media Player\wmplayer.exe 00000CC4
C:\Program Files (x86)\iTunes\iTunesHelper.exe 00001350
C:\Program Files\Logitech\GamePanel Software\Applets\LCDMedia.exe 00001770
C:\Users\John Bryant\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe 00000F9C
C:\Users\John Bryant\AppData\Roaming\Update Manager\UM.exe 00000EAC

[chernobog]

I'd try rolling back your nvidia driver to version 10.18.13.5354 (AKA 535.54). Version 535.62 (10.18.13.5362) seems to causing issues with FFXIV.

[HenryChung]

I'd try rolling back your nvidia driver to version 10.18.13.5354 (AKA 535.54). Version 535.62 (10.18.13.5362) seems to causing issues with FFXIV.

Thanks for the reply it seems to be doing fine now. Fingers crossed and appreciate the help.