Results 1 to 9 of 9

Thread: Launcher error

  1. #1
    Player
    kruky's Avatar
    Join Date
    Aug 2015
    Location
    SPAIN
    Posts
    9
    Character
    Roric Bornnes
    World
    Moogle
    Main Class
    Black Mage Lv 90

    Launcher error

    Few hours that has been upgraded my computer to Windows 10 and is that when I go to start the game makes me get this error:

    A system error has ocurred: -2146697208
    http: /frontier.ffxiv.com/version_3_win/index.html RC_LANG = es_gb & time = 2015-08-04-19


    Someone should know that there is a solution?

    I need help!!

    Thank you.
    (0)

  2. #2
    Player
    Prayos's Avatar
    Join Date
    Jun 2015
    Posts
    8
    Character
    Milagra Hajal
    World
    Sargatanas
    Main Class
    Black Mage Lv 50
    I was running just fine with Win 10, until today. Now I get the above error.

    EDIT:
    I disabled anti virus and bam, it worked.
    (0)
    Last edited by Prayos; 08-05-2015 at 08:12 AM.

  3. #3
    Player
    Zplinter's Avatar
    Join Date
    Aug 2013
    Location
    Spokane
    Posts
    111
    Character
    Zearth Carnalla
    World
    Excalibur
    Main Class
    Dark Knight Lv 60
    Turning off ones A/V is not an accpetable solution.
    (0)

  4. #4
    Player
    Prayos's Avatar
    Join Date
    Jun 2015
    Posts
    8
    Character
    Milagra Hajal
    World
    Sargatanas
    Main Class
    Black Mage Lv 50
    Quote Originally Posted by Zplinter View Post
    Turning off ones A/V is not an accpetable solution.
    I understand that. Hence my . I was just informing that that is what worked for me.
    (0)

  5. #5
    Player
    Viewtiful's Avatar
    Join Date
    Aug 2015
    Posts
    2
    Character
    Blackrose Yggdrasil
    World
    Odin
    Main Class
    White Mage Lv 60
    Got the same problem but I found that the launcher worked after I disabled Windows Defender Real-time protection. Shouldnt have to do this but since I got another AV program I dont think that Im risking anything. gonna look into if its possible to add rules to allow things through the real-time protection of windows defender.
    (0)

  6. #6
    Player
    Viewtiful's Avatar
    Join Date
    Aug 2015
    Posts
    2
    Character
    Blackrose Yggdrasil
    World
    Odin
    Main Class
    White Mage Lv 60
    Added the .exe files in the boot folder too excluded files in windows defender and turned real-time protection back on and now it works. Try and see if it solves the problem on your end too please.
    (0)

  7. #7
    Player
    Zplinter's Avatar
    Join Date
    Aug 2013
    Location
    Spokane
    Posts
    111
    Character
    Zearth Carnalla
    World
    Excalibur
    Main Class
    Dark Knight Lv 60
    Yeah I understand Prayos. It does seem that Kasperkey, Viper, Sophos all had a problem with update we got yesterday. If you disable to start the patch then re-enable it seems to work and you have a minimal exposure time.

    Side note: As some one that gets to deal with the darker side of the internet daily, I would never recommend you put any executable file (exe, bat, com, etc) in an firewall exception/white list unless you were 100% sure.
    (0)

  8. #8
    Player
    dspguy's Avatar
    Join Date
    Aug 2013
    Posts
    1,667
    Character
    Jain Farstrider
    World
    Leviathan
    Main Class
    Marauder Lv 100
    Temporarily turned off antivirus and such. Still get that launcher error message with it off. For laughs, tried adding it to the excluded folders, still nothing.
    (0)

  9. #9
    Player
    Atno's Avatar
    Join Date
    Aug 2013
    Posts
    13
    Character
    Atno D'fierlaine
    World
    Goblin
    Main Class
    White Mage Lv 58
    Dpsguy, right-click the launcher and choose "Run as Administrator". That's what worked for me.
    (0)

Tags for this Thread