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  1. #1
    Player
    Atno's Avatar
    Join Date
    Aug 2013
    Posts
    13
    Character
    Atno D'fierlaine
    World
    Goblin
    Main Class
    White Mage Lv 58

    Unable to launch updater??

    I upgraded to Win10 a few days ago and the game has been running fine through last night (August 3rd). This morning ( August 4th) when I try to login, I get this while trying to start the game from the launcher:

    Unable to launch FINAL FANTASY XIV Updater
    [11035] [30425] [30415] [5] [19900] [5]
    (filepath to ffxivupdater.exe here)

    This happens after using the standard FFXIV launcher with version number 2015.06.12.0000.0001 at the top as usual and the same with (1543683) at the lower right above the Facebook/Twitter/YouTube buttons. I enter my ID and password, it goes to "Checking FINAL FANTASY XIV" longer than usual, then <blip!> with the above-stated error message from the launcher. Not really wanting to uninstall/reinstall seeing as how it was working fine 12 hours ago with no downtime maintenance since the last time I logged in.
    (2)
    Last edited by Atno; 08-04-2015 at 11:43 PM. Reason: rephrased last part
    FFXI motto: No matter how badass you were, somewhere in Vana'diel was a bunny that could kick...your...ass.

  2. #2
    Player
    NebulaRose's Avatar
    Join Date
    Mar 2014
    Posts
    154
    Character
    Adrius Rivia
    World
    Mateus
    Main Class
    Dark Knight Lv 70
    I'm having the same exact problem. >_<
    (3)

  3. #3
    Player
    Wrothgar77's Avatar
    Join Date
    Oct 2014
    Posts
    78
    Character
    Klu Ya
    World
    Exodus
    Main Class
    Scholar Lv 70
    I am having the exact same issue, which makes me sad. Now I can't cap esoterics before reset.
    (2)

  4. #4
    Player
    Asuryan's Avatar
    Join Date
    Aug 2015
    Location
    Uldah
    Posts
    2
    Character
    Khaine Asuryan
    World
    Exodus
    Main Class
    Black Mage Lv 60
    Seems I am not the only one having this problem! Wish I could find something that would let me know if they are even aware of this, and trying to fix it. Plzz Fix this issue!
    (0)
    Khaine Asuryan

  5. #5
    Player
    LuvLi's Avatar
    Join Date
    Aug 2015
    Posts
    1
    Character
    Luv Li
    World
    Behemoth
    Main Class
    Black Mage Lv 60
    I've been having issues all day as well. Starting yesterday the game kept crashing on me with 90001 error. Today trying to patch I got a unable to complete version check [??? don't remember the numbers] and when I tried to redo it I kept getting a Unable to launch. It wouldn't even attempt to patch anymore. So I went to google the issue, followed what people said and nothing worked.

    After all of that I deleted the game entirely and reload it. Every few minutes the download stops and gives me a Unable to download patch files [30413][20496] forcing me to restart. Luckily each time it shows there is less to download each time.

    Windows 10 screwed everything up for me. I had no issues with windows 8.1.
    (0)

  6. #6
    Player
    Atno's Avatar
    Join Date
    Aug 2013
    Posts
    13
    Character
    Atno D'fierlaine
    World
    Goblin
    Main Class
    White Mage Lv 58

    Still not launching..

    It is now Aug. 4, '15 2:12PM EDT and it still won't launch. After a little messing around with the settings before trying to launch the game, the error pop-up changes as follows:

    If DX9 is used, it gives [11035] [30425] [30415] [5] [19900] [5]
    If DV11 is used, it gives [11035] [30425] [30415] [5] [19900] [5] [19901] [13]

    Hope this helps.
    (0)
    Last edited by Atno; 08-05-2015 at 03:59 AM. Reason: added DX11 error "codes"
    FFXI motto: No matter how badass you were, somewhere in Vana'diel was a bunny that could kick...your...ass.

  7. #7
    Player
    Drewskie98's Avatar
    Join Date
    Aug 2015
    Posts
    1
    Character
    Ungermax Soulrender
    World
    Lamia
    Main Class
    Marauder Lv 60

    Updater unable to launch

    yup, same problem here...
    (0)

  8. #8
    Player
    Foxfire's Avatar
    Join Date
    Aug 2012
    Location
    Quebec
    Posts
    8
    Character
    Nova Maxwell
    World
    Excalibur
    Main Class
    Carpenter Lv 60
    Same thing here. but if we are unable to launch the updater what can SE do, they could patch it all we want but we coudnt get the patch...

    ***Update***

    To those wondering i asked for help on reddit and a user by the name of Xendors suggested to run it as admin since it seemed like a permission error. Spoiler , it works.
    (0)
    Last edited by Foxfire; 08-05-2015 at 07:17 AM.

  9. #9
    Player
    Atno's Avatar
    Join Date
    Aug 2013
    Posts
    13
    Character
    Atno D'fierlaine
    World
    Goblin
    Main Class
    White Mage Lv 58
    Quote Originally Posted by Foxfire View Post
    .....they could patch it all we want but we coudnt get the patch.
    The "checking launcher version" window before is still showing same as it usually does, so it's probably an update to the launcher that we're not able to get, but it still shows the same version number so the "pre-launcher" check loads the version we already have. They can change the launcher version number to see if that can help the issue. It's ffxivupdater.exe that won't run, not the launcher updater. I may be wrong, but that's what it looks like from what I'm seeing each time I try.
    (0)
    FFXI motto: No matter how badass you were, somewhere in Vana'diel was a bunny that could kick...your...ass.

  10. #10
    Player
    Atno's Avatar
    Join Date
    Aug 2013
    Posts
    13
    Character
    Atno D'fierlaine
    World
    Goblin
    Main Class
    White Mage Lv 58
    I'm going to try complete uninstall/reinstall and see if it helps. Will edit this with results (currently 8/5/15 04:30EDT)

    05:25am-- uninstalled just fine, reinstall won't work. It did the language selection after running ffxivsetup.exe and instant "yada yada stopped working. Microsoft is searching for a solution to your problem" crap. Downgraded from Win10 back to Win7, thinking maybe one of the little tick-me-off hiccups in Win10 was why it wouldn't reinstall. Even removed AV and net security software. No good, still won't reinstall. Keep getting insta-splat "not working" pop-up in Win7.
    (0)
    Last edited by Atno; 08-05-2015 at 06:30 PM.
    FFXI motto: No matter how badass you were, somewhere in Vana'diel was a bunny that could kick...your...ass.

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