I'm thinking it has to be something with FFXIV. Full screen mode did not work. The computer runs Elder Scrolls Online with no issues, as well as other less intensive games. The weird thing is that the issue doesn't show up until you actually get into the game. The character loading screen, character creation, and the cinematics all work just fine. However, during character creation, if you change the background, then the issue shows up. I've tried uninstalling and reinstalling, so it may be an issue with the Win10 install.