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  1. #11
    Quote Originally Posted by Edewen View Post
    Have you submitted a bug report or contacted a gm as they are the proper channels to get something fixed. A forum demand for compensation is not the proper approach to get something you want in a timely manner. No one wants to help people like that.
    Yes, Yes, and yes to all of that, multiple times. And no fix for us at all

    http://forum.square-enix.com/ffxiv/t...ps-reset-issue

    Hello and thank you for your GM call.

    We understand that you have encountered an aspect of game play seems to be working incorrectly, and we apologize for any frustration this may have caused. This issue has been brought to our attention and is currently being investigated further. As we continue to look into this issue, updates may be posted to the Lodestone website at http://lodestone.finalfantasyxiv.com, or on our official forums, located at http://forum.square-enix.com/ffxiv. Please check these sites occasionally for news and updates.

    We are constantly striving to improve the game and our services to our customers, and are open to any feedback you might have. To submit feedback, please visit the forums at http://forum.square-enix.com/ffxiv and make a post with any suggestions you may have for our teams. Although individual responses are not sent, please rest assured that all comments are submitted to the appropriate parties so that they can be read and considered for future updates.

    We appreciate you contacting us about this matter. Should you have any further concerns, please do not hesitate to contact us and we will be glad to assist.

    Thank you for your patience, and best wishes to you.
    FINAL FANTASY XIV Game Master Team

    Thank you for contacting the SQUARE ENIX Support Center.
    This email has been sent to notify you that your ticket was received and will be responded to within 2 business days (48 hours) of receipt.

    We appreciate your patience and apologize for the delay in responding to your ticket directly.

    If your issue has already been resolved and you are no longer in need of support, the URL below will provide you with a "Cancel Ticket" option to close your open ticket.
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    Last edited by Sartori; 08-02-2015 at 05:06 AM.