No Archmage title & In-game report bug not working.

[Jinrya-Geki]

Have Conjurer/Arcanist/Thaumaturge at 50, have achievement but not the title. When I report the bug in support, the history does not change. I have past issues, but when I close them they never disappear.

Time: 1:34 a.m 7/30/15
Frequency: All times
World name: Excalibur
Character name: Jinrya Geki
Class/Level: 50 Arcanist/Thaumaturge/Conjurer
In-game time: 8:50 am
Area and coordinates: N/A
Steps:
1. reported bug about not having Archmage title.
2. No change to in-game support history.
3. Tried several bug reports, no responses or replies.



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Geki\Documents
FINAL FANTASY XIV - A Realm Reborn E:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
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-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\acrotray.exe 00000F84
C:\Program Files (x86)\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe 00000F20
C:\Program Files (x86)\Bamboo Dock\BambooCore.exe 00000EFC
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe 00000F3C
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe 000011B4
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00000D88
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001424
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 00000C60
C:\Program Files (x86)\Steam\Steam.exe 00000D38
C:\Program Files (x86)\Steam\bin\steamwebhelper.exe 0000138C
C:\Program Files\AVAST Software\Avast\AvastUI.exe 00001058
E:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 000018D4
E:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe 00000418

[Mholito]

Are you sure you just aren't seeing it?

[Jinrya-Geki]

And I have talked to the NPC in Gridania and nothing happens either.