Retrieving Registration Code?

[SethCypher]

Hi all,

I'm unsure if this is the right forum to post this but I really needed answers regarding the situation I'm currently in.

I recently gifted a friend both ARR and Heavensward as his birthday present. He did the setup for the account and everything through the client, but for some reason the account is listing him to be living in the USA rather than Canada. Naturally there are issues when we want to setup a credit card for subscription payment.

He can play right now, but the problem comes in 30 days where his free trial will expire and when he wants to extend his subscription. Is there someway we can retrieve the registration code of both ARR and Heavensward from the account and then apply it to a new account?

We've contacted the SE support and had a very frustrating time. They said they couldn't do anything about changing the country for the account. If anyone has a suggestion or encountered a similar situation, please share some advise as to what to do.

Thanks.

[SaitoHajime]

U can pay with paypal but u have to add crysta

[SethCypher]

Would it be just better to roll with it and enter a US address in?

[UltimateAoe2]

Unfortunately, after inputting the registration code, you cannot transfer/obtain it back. Safest way is to just buy Crysta via PayPal, or by buying the Game Time cards from the SE store.

Hope it helps!

[Doki]

Yeah best option is to buy game time cards. They are available on the square enix store or on amazon. Just buy a 60 day time card for the same region as your account.

[SethCypher]

Unfortunately, after inputting the registration code, you cannot transfer/obtain it back. Safest way is to just buy Crysta via PayPal, or by buying the Game Time cards from the SE store.

Hope it helps!

Hey, thanks for the reply guys. This did help answer questions.

On that note, is this going to be a big issue if my friend chooses to retain the account? He doesn't actually live in the US is the problem and that seems like its against the terms of agreement.