Try #4. Missing Minion, Enkidu.

[Daltin]

Time: 2:35 EST

Frequency: Currently ongoing.

World name: Leviathan

Character name: Reice Tinuum

NPC name: Enkidu

Monster name: Gilgamesh

Class/Level: Ninja / level unknown, was leveling and doing my Daily Trial

Party or solo: Party

In-game time: Sometime between July 1st and July 20th

Area and coordinates: Battle in the Big Keep

Steps:
1. I was leveling my Ninja sometime in the beginning of July for Raid flexibility
2. One particular day during my Duty Finder Trial, I zoned into Battle in the Big Keep
3. After a particularly bad attempt where seemingly everyone was new the encounter, we defeated Gilgamesh
4. Enkidu dropped from the chest
5. I rolled, and obtained, Enkidu
6. I learned and placed Enkidu in my Minions Tab, and summoned him a few times to show him off to Free Company friends.
7. On July 19th/20th, I was placed into another Battle in the Big Keep through the Duty Finder Trial.
8. Having been reminded that I had previously obtained Enkidu, after the Trial I went to summon him.
9. This is when I realized that Enkidu was missing from my Minion's tab.

Connection Specs
Comcast.


PC Specs:

I was advised by a GM on my 5th attempt to contact someone that I should provide my system specifications. As I told him, my local system specs have nothing to do with a missing minion on the FFXIV server side, but, here they are.
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Shane\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150525-0603)
SYSTEM_CPU Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz (8 CPUs), ~3.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 08/02/11 14:36:59 Ver: 08.00.15
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 12279.113MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 24556.434MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.413GB SYSTEM_FREEDISC_SPACE 653.667GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS AMD Radeon HD 6900 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x6719)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 2031.680 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2064.258 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1280
SYSTEM_GRAPHICS_DRIVER_DATE 4/17/2014 10:42:54 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (USB Audio Device)
SYSTEM_SOUND_DEVICE_ID {E61FE18B-9C54-40AE-A79A-448C99A66725}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.18208
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/12/2013 6:40:58 AM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {93A3E920-EE51-11E1-8001444553540000}
SYSTEM_INPUT_NAME G510 Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {93A6F660-EE51-11E1-8002444553540000}
SYSTEM_INPUT_NAME G510 Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {93A6F660-EE51-11E1-8003444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G400
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {53045B30-C436-11E4-8001444553540000}
SYSTEM_INPUT_NAME C-Media USB Audio Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FINAL FANTASY XIV
In-Game Bugs - Post New Thread - Mozilla Firefox
Mumble -- 1.2.8
AMD:CCC-AEMCapturingWindow


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Creative Cloud
Adobe Flash Player 18 NPAPI
Advanced Combat Tracker (remove only)
Battle.net
Diablo III
Glyph
Hearthstone
Renesas Electronics USB 3.0 Host Controller Driver
LOOT
marvell 91xx driver
Malwarebytes Anti-Malware version 2.0.4.1028
Mozilla Firefox 39.0 (x86 en-US)
Mozilla Maintenance Service
Mp3tag v2.61a
Open Broadcaster Software
Steam
DayZ
Super Hexagon
PAC-MAN Championship Edition DX+
Gauntlet™
The Elder Scrolls V: Skyrim
Windows Live Essentials
World of Warcraft
World of Warcraft Public Test
CCC Help Spanish
Windows Live Communications Platform
CCC Help Dutch
Windows Live UX Platform Language Pack
CCC Help Russian
SlimDrivers
CCC Help Swedish
CCC Help Chinese Standard
Skype™ 7.4
Catalyst Control Center - Branding
Java 8 Update 45
CCC Help French
FINAL FANTASY XIV - A Realm Reborn
Photo Gallery
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
JMicron JMB36X Driver
CCC Help Korean
CCC Help Hungarian
CCC Help Polish
CCC Help Czech
Java Auto Updater
CCC Help Italian
Windows Live UX Platform
Renesas Electronics USB 3.0 Host Controller Driver
Movie Maker
Windows Live PIMT Platform
CCC Help Thai
Microsoft Visual C++ 2005 Redistributable
Catalyst Control Center Graphics Previews Common
CCC Help Portuguese
AMD Catalyst Control Center
Realtek Ethernet Controller Driver For Windows 7
LWS Webcam Software
CCC Help English
Windows Live SOXE Definitions
NVIDIA PhysX
MSVCRT
MSVCRT110
Path of Exile
Security Update for Microsoft .NET Framework 4.5.1 (KB2894854v2)
Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
Security Update for Microsoft .NET Framework 4.5.1 (KB2931368)
Security Update for Microsoft .NET Framework 4.5.1 (KB2972107)
Security Update for Microsoft .NET Framework 4.5.1 (KB2972216)
Security Update for Microsoft .NET Framework 4.5.1 (KB2978128)
Security Update for Microsoft .NET Framework 4.5.1 (KB2979578v2)
Security Update for Microsoft .NET Framework 4.5.1 (KB3023224)
Security Update for Microsoft .NET Framework 4.5.1 (KB3035490)
Security Update for Microsoft .NET Framework 4.5.1 (KB3037581)
CCC Help Danish
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
CCC Help Chinese Traditional
CCC Help Greek
Mumble 1.2.8
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Windows Live Essentials
Windows Live Installer
CCC Help Norwegian
CCC Help German
Windows Live Photo Common
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
CCC Help Japanese
Logitech Webcam Software
CCC Help Turkish
Photo Common
Catalyst Control Center Localization All
D3DX10
Movie Maker
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
CCC Help Finnish
Catalyst Control Center InstallProxy
Photo Gallery
Windows Live SOXE


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe 0000009C
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\CoreSync.exe 00000E04
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HEX\Adobe CEF Helper.exe 00000CE8
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC\AdobeIPCBroker.exe 00000C20
C:\Program Files (x86)\Mozilla Firefox\firefox.exe 00000FAC
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe 00000D2C
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe 00000618
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00000978
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe 00000190
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_18_0_0_209.exe 00000DE4
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

I sincerely hope my 4th bug report and 4/5 tickets placed will not be dismissed as "insufficient information" again.

[Raist]

This may sound stupid...but have to ask just in case you haven't checked. Have you looked on the second page of your Minions? If you got any other minions after Enkidu, maybe it pushed it to the second page?

[Daltin]

I have checked, yes. Enkidu is missing from all pages of the Minion tab.