Results 1 to 3 of 3
  1. #1
    Player
    Daltin's Avatar
    Join Date
    Sep 2013
    Posts
    11
    Character
    Reice Tinuum
    World
    Leviathan
    Main Class
    Bard Lv 60

    Try #4. Missing Minion, Enkidu.

    Time: 2:35 EST

    Frequency: Currently ongoing.

    World name: Leviathan

    Character name: Reice Tinuum

    NPC name: Enkidu

    Monster name: Gilgamesh

    Class/Level: Ninja / level unknown, was leveling and doing my Daily Trial

    Party or solo: Party

    In-game time: Sometime between July 1st and July 20th

    Area and coordinates: Battle in the Big Keep

    Steps:
    1. I was leveling my Ninja sometime in the beginning of July for Raid flexibility
    2. One particular day during my Duty Finder Trial, I zoned into Battle in the Big Keep
    3. After a particularly bad attempt where seemingly everyone was new the encounter, we defeated Gilgamesh
    4. Enkidu dropped from the chest
    5. I rolled, and obtained, Enkidu
    6. I learned and placed Enkidu in my Minions Tab, and summoned him a few times to show him off to Free Company friends.
    7. On July 19th/20th, I was placed into another Battle in the Big Keep through the Duty Finder Trial.
    8. Having been reminded that I had previously obtained Enkidu, after the Trial I went to summon him.
    9. This is when I realized that Enkidu was missing from my Minion's tab.

    Connection Specs
    Comcast.


    PC Specs:

    I was advised by a GM on my 5th attempt to contact someone that I should provide my system specifications. As I told him, my local system specs have nothing to do with a missing minion on the FFXIV server side, but, here they are.
    -=-=-=-=- System Information -=-=-=-=-
    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\Shane\Documents
    FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150525-0603)
    SYSTEM_CPU Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz (8 CPUs), ~3.2GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS BIOS Date: 08/02/11 14:36:59 Ver: 08.00.15
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 12279.113MB
    SYSTEM_VIRTUAL_MEMORY 2047.875MB
    SYSTEM_PAGE_FILE 24556.434MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.413GB SYSTEM_FREEDISC_SPACE 653.667GB
    SYSTEM_DIRECTX_VERSION DirectX 11
    SYSTEM_GRAPHICS AMD Radeon HD 6900 Series
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x6719)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 2031.680 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 2064.258 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1280
    SYSTEM_GRAPHICS_DRIVER_DATE 4/17/2014 10:42:54 PM
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Speakers (USB Audio Device)
    SYSTEM_SOUND_DEVICE_ID {E61FE18B-9C54-40AE-A79A-448C99A66725}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.01.7601.18208
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 7/12/2013 6:40:58 AM
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {93A3E920-EE51-11E1-8001444553540000}
    SYSTEM_INPUT_NAME G510 Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {93A6F660-EE51-11E1-8002444553540000}
    SYSTEM_INPUT_NAME G510 Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {93A6F660-EE51-11E1-8003444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G400
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {53045B30-C436-11E4-8001444553540000}
    SYSTEM_INPUT_NAME C-Media USB Audio Device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FINAL FANTASY XIV
    In-Game Bugs - Post New Thread - Mozilla Firefox
    Mumble -- 1.2.8
    AMD:CCC-AEMCapturingWindow


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Adobe Creative Cloud
    Adobe Flash Player 18 NPAPI
    Advanced Combat Tracker (remove only)
    Battle.net
    Diablo III
    Glyph
    Hearthstone
    Renesas Electronics USB 3.0 Host Controller Driver
    LOOT
    marvell 91xx driver
    Malwarebytes Anti-Malware version 2.0.4.1028
    Mozilla Firefox 39.0 (x86 en-US)
    Mozilla Maintenance Service
    Mp3tag v2.61a
    Open Broadcaster Software
    Steam
    DayZ
    Super Hexagon
    PAC-MAN Championship Edition DX+
    Gauntlet™
    The Elder Scrolls V: Skyrim
    Windows Live Essentials
    World of Warcraft
    World of Warcraft Public Test
    CCC Help Spanish
    Windows Live Communications Platform
    CCC Help Dutch
    Windows Live UX Platform Language Pack
    CCC Help Russian
    SlimDrivers
    CCC Help Swedish
    CCC Help Chinese Standard
    Skype™ 7.4
    Catalyst Control Center - Branding
    Java 8 Update 45
    CCC Help French
    FINAL FANTASY XIV - A Realm Reborn
    Photo Gallery
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    JMicron JMB36X Driver
    CCC Help Korean
    CCC Help Hungarian
    CCC Help Polish
    CCC Help Czech
    Java Auto Updater
    CCC Help Italian
    Windows Live UX Platform
    Renesas Electronics USB 3.0 Host Controller Driver
    Movie Maker
    Windows Live PIMT Platform
    CCC Help Thai
    Microsoft Visual C++ 2005 Redistributable
    Catalyst Control Center Graphics Previews Common
    CCC Help Portuguese
    AMD Catalyst Control Center
    Realtek Ethernet Controller Driver For Windows 7
    LWS Webcam Software
    CCC Help English
    Windows Live SOXE Definitions
    NVIDIA PhysX
    MSVCRT
    MSVCRT110
    Path of Exile
    Security Update for Microsoft .NET Framework 4.5.1 (KB2894854v2)
    Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
    Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
    Security Update for Microsoft .NET Framework 4.5.1 (KB2931368)
    Security Update for Microsoft .NET Framework 4.5.1 (KB2972107)
    Security Update for Microsoft .NET Framework 4.5.1 (KB2972216)
    Security Update for Microsoft .NET Framework 4.5.1 (KB2978128)
    Security Update for Microsoft .NET Framework 4.5.1 (KB2979578v2)
    Security Update for Microsoft .NET Framework 4.5.1 (KB3023224)
    Security Update for Microsoft .NET Framework 4.5.1 (KB3035490)
    Security Update for Microsoft .NET Framework 4.5.1 (KB3037581)
    CCC Help Danish
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    CCC Help Chinese Traditional
    CCC Help Greek
    Mumble 1.2.8
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Windows Live Essentials
    Windows Live Installer
    CCC Help Norwegian
    CCC Help German
    Windows Live Photo Common
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    CCC Help Japanese
    Logitech Webcam Software
    CCC Help Turkish
    Photo Common
    Catalyst Control Center Localization All
    D3DX10
    Movie Maker
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Realtek High Definition Audio Driver
    CCC Help Finnish
    Catalyst Control Center InstallProxy
    Photo Gallery
    Windows Live SOXE


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe 0000009C
    C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\CoreSync.exe 00000E04
    C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HEX\Adobe CEF Helper.exe 00000CE8
    C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC\AdobeIPCBroker.exe 00000C20
    C:\Program Files (x86)\Mozilla Firefox\firefox.exe 00000FAC
    C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe 00000D2C
    C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe 00000618
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00000978
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe 00000190
    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_18_0_0_209.exe 00000DE4
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

    I sincerely hope my 4th bug report and 4/5 tickets placed will not be dismissed as "insufficient information" again.
    (0)

  2. #2
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    This may sound stupid...but have to ask just in case you haven't checked. Have you looked on the second page of your Minions? If you got any other minions after Enkidu, maybe it pushed it to the second page?
    (0)

  3. #3
    Player
    Daltin's Avatar
    Join Date
    Sep 2013
    Posts
    11
    Character
    Reice Tinuum
    World
    Leviathan
    Main Class
    Bard Lv 60
    I have checked, yes. Enkidu is missing from all pages of the Minion tab.

    (0)