Hello!
I would like to suggest the introduction of a feature, which I believe a lot of players would like to see: Character Re-customization.

Such a feature could allow you to change the appearance of your character while maintaining all your progress, giving you the chance to play around with hairstyles facial traits and other attributes.

It is unavoidable that a player will create a bond with his character over time and there might be a need to set limits to how far you can change your character without loosing identity. Still, there is no reason you shouldn't be able to change at least your hair style, hair color and facial hair at a "local barber"

For example, after 3 months playing as a mage, player X decides to rank marauder and features like scars and facial hair would make for a more immersive game play.

Limited to hair and color, it can be nice free game feature that many would appreciate, especially after spending a lot of time growing your character and becoming tired of the same look, in need of fresh do over to keep players interested.

An extended version would be the full re-customization, free of charge for the time being and available for a fee once the game becomes pay to play.