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  1. #1
    Player
    Kirema's Avatar
    Join Date
    Jul 2015
    Location
    Gridania
    Posts
    2
    Character
    Kirema Lightblade
    World
    Malboro
    Main Class
    Dragoon Lv 60

    Downloading the game issue with monitor

    More issues today, 3rd day trying to download the game.

    Original post: {I'm having to redownload the whole game. I won't go into the long possible rant about it.. but what I'm having issues with NOW is that every time my screen turns off, the download errors. It's fine and dandy as long as the screen is on, but once I want to turn it off and it's off for longer than 5 min, it stops. Why is the screen so important for it to download? I don't want nor need my screen on ALL the time. It shouldn't need the screen on to download. I can't go to the store or leave it on overnight or go to work and let it download.. I don't keep my SCREEN on 24/7. I don't keep my computer on 24/7 either, but I've disabled the sleep timer and haven't turned it off manually for a few days now trying to get the game back. But this screen issue... it's a problem! I know I could simply just.. not turn it off, too, but there's no reason it needs to be on! Either turning the screen off or the monitor goes into sleep mode, either one more than 5 min and the download stops. I've never had a game do this because of the screen..... I mean, come on.}

    Edit: Been getting errors 11006, 20641, 20643 all day today now, too... It's not saving ANY progress today, either, with these errors. downloading H2014.05.27.0000.0000e, getting to past 1000mbs and errors out, no save. This is a good hour and a half-2 hours of downloading for me to be losing and having to restart ALL DAY now.
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    Last edited by Kirema; 07-25-2015 at 05:26 AM.

  2. #2
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    May not be that your screen is turning off...may be because key devices for the process are going into standby as well.

    Check your system's power saving options. Also the properties of your network card (has it's own power management tab). Make sure the important things aren't going into Standby/Low-Power/Suspend/Sleep/etc.
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  3. #3
    Player
    Kirema's Avatar
    Join Date
    Jul 2015
    Location
    Gridania
    Posts
    2
    Character
    Kirema Lightblade
    World
    Malboro
    Main Class
    Dragoon Lv 60
    It's just the screen that turns off, I know better, lol. My husband ended up taking my box over to his mom's to get it downloaded. Had to wipe the files, again, to get it to get past that one patch I cited already. But she has MUCH better internet and was bale to get it all done before I got home last night. Still doesn't resolve the fact that I've had problems with my screen turning off and it botching up. Either it going into standby or me pushing the power button. It standbys after 15min, but just pushing the power button for 5 min will botch a download. This is the ONLY program that has this problem.
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