Quote Originally Posted by Raist View Post
It's more like a pissing contest between the last mile ISP's and the higher tiered ISP's they use for peering/transit---in many cases the last mile ISP's haven't purchased enough bandwidth upstream at the exchange points to support the bandwidth they've been selling locally. Eventually utilization spikes too high and congestion control kicks in...lower priority packets get delayed and eventually dropped if it gets too bad.

Basically... bandwidth has been oversold against the existing infrastructure we have been assigned to use, and the ISP's need to get their sh!t together in general and do something to better optimize the routes, which in some cases may require arranging for additional bandwidth in some areas.
Unfortunately for us, FiOS is completely unwilling to fix it.