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  1. #1
    Player
    meischoice's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    131
    Character
    Guardian Mog
    World
    Goblin
    Main Class
    Conjurer Lv 80

    "Cancel Subscription" clarification

    I know there are some people out there who (want to/have to) stop their reccuring payment on Mogstation linked to their FFXIV subscription. Then they have to Google or ask themselves, "Am I still be able to play the game with the remaining days I have left after I cancel?"

    However, there is no clear cut indication stating that you are still able to play the game with your remaining days until AFTER you click on "Cancel Subscription" and then click on confirm.

    If you're like me -and I hope you're not- the words "Cancel Subscription", to me is a bit misleading. I'd prefer it say "Cancel Recurring Payment" or "Stop Recurring Payment" or something similar.

    Sure, maybe it's common knowledge that you are still able to play the game after you cancel your subscription if you still have remaining days. However, i'm sure people or even newer users find it confusing and they have to search online and ask the question..

    Now I ask...
    Can you please include text that make it clear BEFORE you click on "Cancel Subscription" that you are still able to play with your remaining days?

    That is just a little story with my experience using Mogstation.

    TL;DR: Please include text that says you are still able to play the game BEFORE you click on cancel subscription (if you have remaining days). And if you think that "Cancel Subscription" and "Stop Recurring Payment" mean the same thing; I want to know why because I think they have different meanings.
    (2)
    Last edited by meischoice; 07-22-2015 at 08:19 AM. Reason: many edits

  2. #2
    Player
    Sakuraluna's Avatar
    Join Date
    May 2014
    Posts
    1,771
    Character
    Malfoy Fleurentine
    World
    Sargatanas
    Main Class
    White Mage Lv 80
    A subscription is a recurring service though...?
    (2)

  3. #3
    Player dragorian's Avatar
    Join Date
    Jun 2012
    Posts
    388
    Character
    Blueberry Haze
    World
    Siren
    Main Class
    Conjurer Lv 70
    Don't cancel subscription instead delete your credit card number and when you run out of days it won't renew. If you cancel sub then you delete your player profile and have to buy another one and start over I learned this during v1 days
    (0)

  4. #4
    Player
    meischoice's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    131
    Character
    Guardian Mog
    World
    Goblin
    Main Class
    Conjurer Lv 80
    Quote Originally Posted by Sakuraluna View Post
    A subscription is a recurring service though...?
    I feel that If cancel my internet subscription, they'd disconnect my internet immediately.

    Or is it common knowledge worldwide that I'd still be able to use my internet until the end of the month?
    Does it vary with different company policies?
    I'm confused
    (0)
    Last edited by meischoice; 07-22-2015 at 08:32 AM.

  5. #5
    Player
    meischoice's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    131
    Character
    Guardian Mog
    World
    Goblin
    Main Class
    Conjurer Lv 80
    Quote Originally Posted by dragorian View Post
    Don't cancel subscription instead delete your credit card number and when you run out of days it won't renew. If you cancel sub then you delete your player profile and have to buy another one and start over I learned this during v1 days
    I think you clicked on "Cancel Account" good sir. :s
    (2)

  6. #6
    Player
    AskaRay's Avatar
    Join Date
    Nov 2014
    Posts
    3,543
    Character
    Aeon Rakshasa
    World
    Lich
    Main Class
    Bard Lv 100
    Quote Originally Posted by meischoice View Post
    I feel that If cancel my internet subscription, they'd disconnect my internet immediately.

    Or is it common knowledge worldwide that I'd still be able to use my internet until the end of the month?

    I'm confused
    Last time I cancelled my internet sub, I was able to use my remaining days...?
    So yes?
    (1)
    --------------------------------------------------------------------------------------------------------------
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    Clearly, the best Final Fantasy character is Locke Cole.
    Glamour is TRUE ENDGAME

  7. #7
    Player Lexia's Avatar
    Join Date
    Aug 2013
    Posts
    3,509
    Character
    Lexia Lightress
    World
    Balmung
    Main Class
    Ninja Lv 86
    Yes you are able to keep playing your remaining days after you cancel your subscription.

    Quote Originally Posted by dragorian View Post
    Don't cancel subscription instead delete your credit card number and when you run out of days it won't renew. If you cancel sub then you delete your player profile and have to buy another one and start over I learned this during v1 days
    There is cancel subscription and cancel account, cancel subscription puts account into a hiatus mode and can't use until you add more time, cancel account deletes the account being the sub and characters.
    (0)

  8. #8
    Player
    Assirra's Avatar
    Join Date
    Feb 2014
    Posts
    775
    Character
    M'irau Rhya
    World
    Odin
    Main Class
    Astrologian Lv 90
    Quote Originally Posted by meischoice View Post
    I feel that If cancel my internet subscription, they'd disconnect my internet immediately.

    Or is it common knowledge worldwide that I'd still be able to use my internet until the end of the month?
    Does it vary with different company policies?
    I'm confused
    Honestly that depends on provider.
    I had cases where it was instant and others were they let you till your time runs out.
    (0)

  9. #9
    Player
    CK11's Avatar
    Join Date
    Mar 2011
    Posts
    72
    Character
    Kal Ell
    World
    Diabolos
    Main Class
    Gladiator Lv 50
    Yeah I think it's cancel the auto sub, never the account.
    (0)

  10. #10
    Player
    Kaedan94's Avatar
    Join Date
    Jun 2013
    Posts
    481
    Character
    Kinako Kuromitsu
    World
    Tonberry
    Main Class
    Fisher Lv 70
    Quote Originally Posted by meischoice View Post
    I feel that If cancel my internet subscription, they'd disconnect my internet immediately.
    You don't have an "internet subscription". You have a an internet service provider, to whom you must pay a monthly fee. If you cancel, you're cancelling your internet service. And you can specify the date in which you want to cancel. If you call on July 1st to cancel your service, you can specify that you want it disconnected on the 23rd, for example.
    (0)

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