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  1. #1
    Player
    meischoice's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    131
    Character
    Guardian Mog
    World
    Goblin
    Main Class
    Conjurer Lv 80

    "Cancel Subscription" clarification

    I know there are some people out there who (want to/have to) stop their reccuring payment on Mogstation linked to their FFXIV subscription. Then they have to Google or ask themselves, "Am I still be able to play the game with the remaining days I have left after I cancel?"

    However, there is no clear cut indication stating that you are still able to play the game with your remaining days until AFTER you click on "Cancel Subscription" and then click on confirm.

    If you're like me -and I hope you're not- the words "Cancel Subscription", to me is a bit misleading. I'd prefer it say "Cancel Recurring Payment" or "Stop Recurring Payment" or something similar.

    Sure, maybe it's common knowledge that you are still able to play the game after you cancel your subscription if you still have remaining days. However, i'm sure people or even newer users find it confusing and they have to search online and ask the question..

    Now I ask...
    Can you please include text that make it clear BEFORE you click on "Cancel Subscription" that you are still able to play with your remaining days?

    That is just a little story with my experience using Mogstation.

    TL;DR: Please include text that says you are still able to play the game BEFORE you click on cancel subscription (if you have remaining days). And if you think that "Cancel Subscription" and "Stop Recurring Payment" mean the same thing; I want to know why because I think they have different meanings.
    (2)
    Last edited by meischoice; 07-22-2015 at 08:19 AM. Reason: many edits