I can not log , logging window is missing. ps4

[linkjoe13]

I can not log , logging window is missing.
i play in ps4, con log, has some days without work , can you fix it, thanks

[tsviet]

Hey there is a notice that says this

In order to strengthen the security of the Square Enix Account system, support for the SSL 3.0 protocol will end on Jul. 22, 2015.
Due to this change resulting in only TLS 1.0, TLS 1.1, and TLS 1.2 protocols being enabled, it is possible that some browser settings may prevent use of the Square Enix Account system.

[Affected Services]

・FINAL FANTASY XIV
・The Lodestone
・Mog Station
・FINAL FANTASY XIV: Libra Eorzea
・FINAL FANTASY XIV Forum
・Square Enix Account Management System
・Square Enix Support Center

For Game Console
If you are unable to access the above services, please update your game console software to the latest version.
Sony Computer Entertainment systems: System Software Update

Dunno if this has anything to do with it...

[tsviet]

Do it look like this to you?


[IMG][/IMG]

[linkjoe13]

yea that is the problem.

[yosment]

This is another PS4 log in problem with the same symptom. Ignored for over a week now. If I dig more there will be more.

[Kytelian]

I updated my console to the latest version or I thought I did. =/ I'll have to double check.

[yosment]

I did this just now. Didn't help.

[yosment]

I didnot have much faith in this solution from the start... However, miracle happened. The login window appeared again and problem solved. Tried couple of times all worked. So here is what u should do:

1. Back up your savedata on either usb drive or PSN PLUS cloud

2. Factory reset your PS4.

3. When done, reinstall FF14.

Done.

Good luck everyone.