Basically what im reading through peoples responses are 1. Folks that agree and 2. Folks who think there is plenty of stuff to do.

Well If i analyze the situation from a business perspective, i suppose it is good business to keep the majority of your subscribers happy. In FF14 case, a vast majority of the subs are people who really dont care about raiding so much. In that regard its probably pointless to get your hopes up about anything outside the box, its safer for them to remain cookie cutter with everything.

If one customer base makes me (A)$1000/hr and the other customer base makes me (B)$100/hr im going to make sure the $1000/hr customer is happy first... if i lose a few of the $100/hr customers, so what its the cost of doing business and keeping my (A) segment customers happy.