There's no problem with how it works, people complaining are just the ones starting late. I booked it through the quests and worked my ass off to finish all level 50 quests to be ready for HW, so not sure why other people think they should be given a free express pass or be able to access HW content without finishing other things from 2.0 first. I'd probably be annoyed as well if I was just starting, but that's just life, you can't have everything given to you. Like you all realize this is a story game right? How exactly do you plan on enjoying the HW story and content without finishing 2.0's first? It wouldn't even make sense! 2.0 ends in a cliffhanger basically "to be continued", so getting to do things in HW would be like watching the first and second Harry Potter movies, and then skipping to the last one because you're too impatient to watch the ones in between.