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  1. #1
    NOC NOC_NA's Avatar
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    All Mana Data Center Worlds Technical Difficulties (Jul. 14)

    We are currently experiencing technical difficulties with all Mana data center Worlds causing players to become disconnected from certain instanced content.

    The issue is being addressed, and new updates will follow as additional information becomes available.

    We apologize for any inconvenience this may cause.

    [Date & Time]
    From Jul. 14, 2015 7:20 a.m. (PDT)
    From Jul. 14, 2015 14:20 (GMT)

    [Issue Details]
    ・Disconnected from certain instanced content

    [Cause]
    Under investigation

    [Affected Worlds]
    All Mana data center Worlds:
    ・Anima
    ・Asura
    ・Belias
    ・Chocobo
    ・Hades
    ・Ixion
    ・Mandragora
    ・Masamune
    ・Pandaemonium
    ・Shinryu
    ・Titan
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  2. #2
    NOC NOC_NA's Avatar
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    Recovery from All Mana Data Center Worlds Technical Difficulties (Jul. 14)

    At the time below, we experienced technical difficulties with Mana data center Worlds causing players to become disconnected from certain instanced content.

    We are pleased to announce that the issue has been addressed. We apologize for any inconvenience this may have caused.

    Please note that due to this issue, certain characters who were disconnected from instanced content may have had their data rolled back anywhere from a few minutes to a few hours. Again, we apologize for any inconvenience this may have caused.

    [Date & Time]
    Jul. 14, 2015 7:20 a.m. to 8:10 a.m. (PDT)
    Jul. 14, 2015 14:20 to 15:10 (GMT)

    [Details]
    ・Disconnected from certain instanced content

    [Cause]
    Server program issue

    [Affected Worlds]
    Mana Data Center Worlds:
    ・Anima
    ・Asura
    ・Belias
    ・Chocobo
    ・Hades
    ・Ixion
    ・Mandragora
    ・Masamune
    ・Pandaemonium
    ・Shinryu
    ・Titan

    *Updated Jul. 14, 2015 10:35 p.m. (PDT) / 5:35 (GMT)
    Added note on possible impact due to this issue.
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