All Gaia Data Center Worlds Technical Difficulties (Jul. 14)

[NOC_NA]

We are currently experiencing technical difficulties with all Gaia data center Worlds causing players to become disconnected from certain instanced content.

The issue is being addressed, and new updates will follow as additional information becomes available.

We apologize for any inconvenience this may cause.

[Date & Time]
From Jul. 14, 2015 7:03 a.m. (PDT)
From Jul. 14, 2015 14:03 (GMT)

[Issue Details]
・Disconnected from certain instanced content

[Cause]
Under investigation

[Affected Worlds]
All Gaia data center Worlds:
・Alexander
・Bahamut
・Durandal
・Fenrir
・Ifrit
・Ridill
・Tiamat
・Ultima
・Valefor
・Yojimbo
・Zeromus

[NOC_NA]

At the time below, we experienced technical difficulties with Gaia data center Worlds causing players to become disconnected from certain instanced content.

We are pleased to announce that the issue has been addressed. We apologize for any inconvenience this may have caused.

Please note that due to this issue, certain characters who were disconnected from instanced content may have had their data rolled back anywhere from a few minutes to a few hours. Again, we apologize for any inconvenience this may have caused.

[Date & Time]
Jul. 14, 2015 6:50 a.m. to 7:30 a.m. (PDT)
Jul. 14, 2015 13:50 to 14:30 (GMT)
* We have confirmed that this issue began earlier than previously reported.

[Details]
・Disconnected from certain instanced content

[Cause]
Server program issue

[Affected Worlds]
Gaia Data Center Worlds:
・Alexander
・Bahamut
・Durandal
・Fenrir
・Ifrit
・Ridill
・Tiamat
・Ultima
・Valefor
・Yojimbo
・Zeromus

*Updated Jul. 14, 2015 10:35 p.m. (PDT) / 5:35 (GMT)
Added note on possible impact due to this issue.