Technical help! Please!

[RickiFake02]

So I just un and re- installed the game client because I'd been having a lot of crashes during loading screens. However, now every time I try to log in to the game my wifi disconnects. Does anybody have any idea why this would happen and how to fix it?

[Snugglebutt]

Don't know...sure it's just not bad internet connection? Checked your firewall allowance for game client etc? Does it disconnect 100% of the time every time try to play FF14 and is it 100% of the time only FF14 that it happens on?

[Stupiduglytaru]

Are you ps4 by any chance, I'm having corrupted data messages ever since yesterday however it's loading after a few attempts?

[RickiFake02]

Nope I am PC. And it is not just while playing FFXIV and not all the time every time, but it only started after I reinstalled so I am having a hard time connecting it to anything else. I know I had similar problems at launch but I can't for the life of me remember if they went away on their own or if (and how) I fixed it then. I'm at a loss.

[Risvertasashi]

Nope I am PC. And it is not just while playing FFXIV and not all the time every time, but it only started after I reinstalled so I am having a hard time connecting it to anything else. I know I had similar problems at launch but I can't for the life of me remember if they went away on their own or if (and how) I fixed it then. I'm at a loss.

wifi can be subject to all sorts of interference. I recommend you use an actual wire if possible, but recognizing that it might not be... Run this program and paste the results here. Cactuar's IP is 199.91.189.23, which I would try putting into winMTR's destination box.

[RickiFake02]

Is this what you meant for me to paste here?

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 10 | 10 | 9 | 189 | 2533 | 4816 | 778 |
| 10.246.96.1 - 10 | 11 | 10 | 47 | 2286 | 4294 | 962 |
|dtr02wsptma-tge-0-0-0-2.wspt.ma.charter.com - 10 | 10 | 9 | 137 | 2486 | 4359 | 1556 |
|crr03oxfrma-tge-0-1-0-6.oxfr.ma.charter.com - 10 | 10 | 9 | 253 | 2559 | 4861 | 769 |
| bbr01oxfrma-bue-1.oxfr.ma.charter.com - 10 | 10 | 9 | 154 | 2479 | 4361 | 1657 |
| xe-5-3-0.bar2.Boston1.Level3.net - 10 | 10 | 9 | 216 | 2465 | 4414 | 1230 |
| ae-11-11.car2.Montreal2.Level3.net - 10 | 11 | 10 | 311 | 2330 | 4293 | 1163 |
| ae-11-11.car2.Montreal2.Level3.net - 10 | 11 | 10 | 315 | 2388 | 4353 | 1450 |
| ORMUCO-COMM.car2.Montreal2.Level3.net - 10 | 10 | 9 | 326 | 2581 | 4895 | 839 |
| 192.34.76.10 - 10 | 10 | 9 | 446 | 2544 | 4416 | 1145 |
| 199.91.189.242 - 10 | 10 | 9 | 532 | 2531 | 4393 | 1564 |
| 199.91.189.23 - 10 | 11 | 10 | 565 | 2371 | 4312 | 1313 |
|________________________________________________|______|______|______|______|______|______|
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