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  1. #1
    Player
    dSkuld's Avatar
    Join Date
    Apr 2014
    Posts
    7
    Character
    Una Mewrilah
    World
    Odin
    Main Class
    Arcanist Lv 60

    Will Square Enix ever allow Australian users to purchase FF14 merchandise?

    Because of the way that Square Enix online stores are setup, Australian users are prevented from purchasing any game merchandise or time cards.

    I would love to give SE money for the post moogle plushy, and the two carbuncle plushy, but SE actively prevents me from doing so.

    Does anyone have any ideas why SE seems to be so hostile to Australian customers?
    (2)

  2. #2
    Player
    lordoftheapes79's Avatar
    Join Date
    Nov 2011
    Location
    Ul'dah
    Posts
    428
    Character
    Lil'bit Gnawdy
    World
    Gilgamesh
    Main Class
    Pugilist Lv 60
    They're not. You guys got some silly laws though and I'm sure atleast one of them is the culprit.
    (2)

  3. #3
    Player
    Everdark's Avatar
    Join Date
    Feb 2013
    Location
    limsa lominsa
    Posts
    194
    Character
    I'zual Neverdark
    World
    Balmung
    Main Class
    White Mage Lv 60
    The replies from customer support are pretty hostile too xD

    but simply comes down to "Please follow our EU Facebook group" @_@ why? so we can see all the things we can't get?

    Quote Originally Posted by lordoftheapes79 View Post
    They're not. You guys got some silly laws though and I'm sure at least one of them is the culprit.
    We have no laws preventing the sale of Merch. (at least from SE) if something like the dead island collectors edition could be sold here so can a Moogle plushie.
    (1)
    Last edited by Everdark; 07-13-2015 at 03:02 AM.

  4. #4
    Player Nadirah's Avatar
    Join Date
    May 2015
    Location
    Gridania
    Posts
    1,978
    Character
    Nadirah Serenity
    World
    Excalibur
    Main Class
    Paladin Lv 60
    It's possible that it's due to weird tax complications. Technically you're importing goods so its weird.

    Idk. Reminds me of Canadians complaining about US run contests.
    (0)

  5. #5
    Player
    Magnesium02's Avatar
    Join Date
    Apr 2011
    Location
    Ul'dah
    Posts
    1,936
    Character
    Rogue Muse
    World
    Tonberry
    Main Class
    Paladin Lv 96
    The NA Store doesn't ship to Australia. The links to the EU Store automatically redirects to the Australian Store where the only thing you can buy is digital downloads of games. the JP Store can only be accessed by logging in with a JP SE account. The only plushie available on Amazon.com is the original Moogle Plushie.

    There is currently no way for people in Australia and other zones excluded by the regional restrictions of the 3 Official Stores to buy plushies or other merchandise without having to go through convoluted methods like having a friend living in America that you can ship something to who can then forward it to yourself doubling the shipping costs. This is so frustrating!!!!
    (2)

  6. #6
    Player
    Kuroneko_Jutah's Avatar
    Join Date
    May 2015
    Location
    Gridania
    Posts
    149
    Character
    Kuroka Jyuuta
    World
    Balmung
    Main Class
    Dragoon Lv 60
    I'm not sure if this makes you feel any better but i want to buy a t-shirt and the only sizes available on the NA store are for emaciated Japanese men.
    (0)

  7. #7
    Player
    BristolRuss's Avatar
    Join Date
    May 2014
    Location
    Gridania
    Posts
    509
    Character
    J'azih Dahj
    World
    Moogle
    Main Class
    Dragoon Lv 100
    That is frustrating. I always thought Australians could order off of the EU Store, but I just checked the delivery info and it states:

    "Please Note:
    Delivery is currently not available in the following countries: Australia, New Zealand"

    So, yeah. Doesn't really seem fair that Australians (and New Zealanders!) can't buy from any of the SE stores.
    (2)

  8. #8
    Player
    Vespar's Avatar
    Join Date
    Mar 2011
    Posts
    2,760
    Character
    Leyna Crosse
    World
    Goblin
    Main Class
    Summoner Lv 100
    When I couldnt order from SE's store due to the fact that I was overseas for a while. I ordered using Otaku.com. (http://otaku.com/Request+Item)

    They can usually order the item from SE, then ship it to you, just fire them off an item request and they'll usually give you a quote. Its better than nothing (or sellers hiking up the price on Ebay). Good luck!
    (0)
    Last edited by Vespar; 07-13-2015 at 10:47 AM.

  9. #9
    Player
    Rekujin's Avatar
    Join Date
    Jan 2015
    Posts
    151
    Character
    Rekuja Azalon
    World
    Ravana
    Main Class
    Bard Lv 100
    (3)
    Rekuja Azalon

  10. #10
    Player
    LionKing's Avatar
    Join Date
    Sep 2013
    Posts
    624
    Character
    Kaane Moka
    World
    Behemoth
    Main Class
    Arcanist Lv 60
    No thanks to you, Rek but you have my "likes"
    (0)

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