Constant 90002 Error

[VirtueLol]

Already canceled my sub fuck this company

Same. Also I hear Amazon hasn't shipped pre-orders yet.

Probably time to go back to BDO for me, seems like it's been getting a lot of good press lately.

[Daegon]

You know what a cool reply from SQUEENIX would be?

"Hey we're actually going to order some new servers and expand the current instance servers, so you know you guys can actually play and not limit you to play the game that you paid for and continue to pay for with your subscription"

But hey I can dream big right.

[derTraumer]

How the hell have you guys not put the servers in maintenance yet? Stop selling the game if you can't even manage your servers. These issues aren't new and have definitely happened before, the shortsightedness and lack of clear direction on how to fix these issues is aggravating at this point. PUT THE SERVERS IN MAINTENANCE/ORDER MORE SERVERS/DO SOMETHING.

The tentative measures that you guys have in place that limit people are ridiculous and not suitable for a game being released in 2017.

Already canceled my sub fuck this company

https://www.reddit.com/r/ffxiv/comme..._team/dj13qn1/

Might want to read this. Our collective "Reee muh fifteen shekels" isn't going to motivate them any more than they already are. They know it's a big problem, and are more upset and stressed than we ever will be.

[toussaint89]

https://www.reddit.com/r/ffxiv/comme..._team/dj13qn1/

Might want to read this. Our collective "Reee muh fifteen shekels" isn't going to motivate them any more than they already are. They know it's a big problem, and are more upset and stressed than we ever will be.

Um you do know that they could take down the server for 2-3 hrs and beef them up more. But, they refuse to. If you have read the post they put out they told people oh well deal with it. They said log out and let others get a turn to play lol. This is the worst launch i have ever been in, by far hands down.

[derTraumer]

Um you do know that they could take down the server for 2-3 hrs and beef them up more. But, they refuse to.

And how would they exactly perform this? Even if it was as simple as turning everything off and rolling in bigger better server architecture-- They don't own the data center. They rent space in it. Every physical change they request or schedule has to go through the data center's ownership and team.

if you have read the post they put out they told people oh well deal with it. They said log out and let others get a turn to play lol.

I have not seen that post, but I will also wager that it's a post that is at least 18-24 hours old by this point, and probably out of date where this whole connection issues snafu is concerned. If you read that reddit comment from an actual system administrator, it might offer a bit of insight as to why SE has remained largely quiet or unflinching, or at the very least why conflicting messages may be coming from different sources.

This is the worst launch i have ever been in, by far hands down.

If you think this launch is bad, you weren't around for Anarchy Online. Google that one for a bedtime read. My best friend and I were given three years free subscription time as compensation.

[Daegon]

This happened because of a management issue not a tech issue.

I want management to hone up and at least tell people "Hey sorry we fucked up! We clearly weren't thinking and probably didn't even listen to our techs prior to all the shit hitting the fan." That's what company's do and end up offering some sort of compensation for wasting everyone's time (not that I care for compensation).

Offering no real apology and no real plan even after almost 48 hours of the game coming out and not even taking the servers down for maintenance is also probably a management issue. Not having the foresight to have backup servers in place for the large influx of players was once again a management issue. It's not like they didn't know it wasn't going to happen, hence why they locked certain servers beforehand.

It's laughable they market a product as "early access" which isn't accessible. It's 2017 and a giant influx of players playing in a new expansion isn't anything new. Should have prepared better. If I was a cook that only cooks for a small restaurant wouldn't cook the same amount of food if I was going to a wedding, and if I did I wouldn't tell people to wait while others ate and most didn't.

[Conser]

And how would they exactly perform this? Even if it was as simple as turning everything off and rolling in bigger better server architecture-- They don't own the data center. They rent space in it. Every physical change they request or schedule has to go through the data center's ownership and team.



I have not seen that post, but I will also wager that it's a post that is at least 18-24 hours old by this point, and probably out of date where this whole connection issues snafu is concerned. If you read that reddit comment from an actual system administrator, it might offer a bit of insight as to why SE has remained largely quiet or unflinching, or at the very least why conflicting messages may be coming from different sources.



If you think this launch is bad, you weren't around for Anarchy Online. Google that one for a bedtime read. My best friend and I were given three years free subscription time as compensation.

Anarchy Online? Heck, try any WoW expansion launch. They don't even try to apologize for it, at least not any more. They just open the expansion and sit their "gamer tears" coffee cups under their forums servers. You should've seen the queue times for WoD. There were quite a few times during the first week or so where it was at 4+ hours.

[Nolem]

Well doesnt change the fact that Heavensward release was smoother. That WAS their first expansion, so you might had thought it will be huge problem. Best part was that Data Center back then was still in Canada yet it was more playable than on this expansion and with Data Center actually in Europe. 90002 plagues people, but what most piss them off is fact that they need to wait in queue that is around 1500-2000 people to come back.

Dont get me wrong. Yoshida and crew made awesone expansion (as far as Ive explored), but technical side is a total failure. Unprepared for huge load on server nor they did not take notes from Heavensward early access. They could had ceased Palace of the Dead for time when there will be high congestion of servers. Let is spread out and then bring it back. Its the technical crew at Square Enix that did not prepared for Stormblood Early Access plus add 10-20% more extra room for servers to breathe just to be on the save side.

Only way to make this playable is to play between midnight and 8-9am or when people are at work.

TL;DR
I dont blame Yoshi and others or demand refund/free sub or (by the Thals Balls) "Fuck it, I unsub" (We're just small numbers to them), but on technical side they were not prepared yet they had experience from previous expansion and seen problems arising on other MMORPGs launches.

[Shinigami709]

Just adding in my 2 cents on this. I'm not planning on unsubbing (like the game far too much), but I'm still puzzled on WHY they didn't plan on servers being stressed. You are releasing an expansion of a popular game. People who have been playing will continue to play, new people will join the game, and the guys who didn't play while waiting are coming back. Just seems like someone dropped the ball on how big the population would grow.

That being said, I'm now kind of jaded to even bothering to buy SB on the 20th, I think it's going to be even worse. I would like some kind of reimbursement, but don't see that happening. I'm hoping they can get this all fixed quick, because this isn't fun not being able to use something I pay for.

[Pirowench]

True True. Multi-million company offering a brand new expansion they are trying to sell, can't afford to bulk up their server numbers for a launch, not like we have examples of population explosion on launches to draw from and as they already just rent theirs they could get rid of them as populations dip back down again. Far better to leave it at whats running your end of expansion population, offer jump potions to entice new people so they can rush to try the classes out, and spend more time waiting to log back into instanced content than they have played the actual character over the last two days (<~~~~~~), it will definitely entice them to bother trying to see more. Instanced content is difficult, no other games have done this successfully at all, definitely not...the tech is just beyond us all, how dare they be upset that on a launch of a paid subscription game things not be functional at base hardware levels. Shame on them, picking on poor indie devs, they only have the development team size of WoW and similiar financial backing, you really shouldn't expect stability. I mean early access is a gift from these gods unto us mere mortals, not part of the financial transaction offered for pre-ordering and giving them early guaranteed money for their launch rather than having to estimate how much they will make. Just smile and enjoy the wonderful gift that the did nothing wrong massive corporation gave unto you, if you just wait a few weeks to finish the class quest and go make an alt until the first patch, everything will work out, thats definitely how MMO launches have gone, definitely not free to play games with smoother handling of a launch. Im sure its just cause the game is so massive in population. I mean they took everything offline to update their servers for this, the hardware and software to handle such loads must just not exist.