Falcon mount not credited

[JarinArenos]

Forget 90 days, my account hasn't lapsed for four years and is on continuing automatic renewal. I've seen others flying around with the mount now, so I know rewards have gone out. What gives?

[MicahZerrshia]

Sometimes they go in waves I think. It may just be that your name hasn't hit the send yet. Give it a day or 2 at most then submit a bug report.

[DrWho2010]

when does your sub window renew? if it's in this month you'll get your falcon mount oct 5.

[TheArcticOne]

Forget 90 days, my account hasn't lapsed for four years and is on continuing automatic renewal. I've seen others flying around with the mount now, so I know rewards have gone out. What gives?

This ^ Except 3 years instead of 4 for me. And I was just happy I didn't have to make the subject

[Vaati_Kigu]

I'm not even seeing it in my addition items.

[Cian]

been subbed since 1.0 and on a recurring sub. kinda seems like a slap in the face the way this is set up. i can assume my sub will count or i can pay for a time card to be sure. Just don't like(if i want the mount bad enough) having to change my payment setup or pay more to accommodate this campaign.

[StouterTaru]

I've been constantly subbed since 2.0 on 90 day renewal, and my next payment is scheduled for September 16th.

Mog Station > Square Enix Account settings > List Subscriptions

[worldofneil]

I've been constantly subbed since 2.0 on 90 day renewal, and my next payment is scheduled for September 16th.

You haven't yet had subbed for 90 days in the appropriate time period (1st July to 15th September is 77 days inclusive).

When you renew that'll make you eligible and you'll get it when they send them out on October 5th.

[Valcarde]

I don't have it either.
I paid for 90 days on Jun 27th...
and now I have 35 days left, due to 15 days given due to making a new character on Mateus and getting him to 30 when that was happening.

So does that mean I'm screwed out of the mount?

[Rasler_Heios]

I don't have it either.
I paid for 90 days on Jun 27th...
and now I have 35 days left, due to 15 days given due to making a new character on Mateus and getting him to 30 when that was happening.

So does that mean I'm screwed out of the mount?

I believe that your renewal is on Sep 27 then, when you renew that day or by Sep 30 then you qualify.