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  1. #1
    Player
    Daegon's Avatar
    Join Date
    Sep 2013
    Posts
    6
    Character
    Daegon Hunt
    World
    Behemoth
    Main Class
    Ninja Lv 46
    This happened because of a management issue not a tech issue.

    I want management to hone up and at least tell people "Hey sorry we fucked up! We clearly weren't thinking and probably didn't even listen to our techs prior to all the shit hitting the fan." That's what company's do and end up offering some sort of compensation for wasting everyone's time (not that I care for compensation).

    Offering no real apology and no real plan even after almost 48 hours of the game coming out and not even taking the servers down for maintenance is also probably a management issue. Not having the foresight to have backup servers in place for the large influx of players was once again a management issue. It's not like they didn't know it wasn't going to happen, hence why they locked certain servers beforehand.

    It's laughable they market a product as "early access" which isn't accessible. It's 2017 and a giant influx of players playing in a new expansion isn't anything new. Should have prepared better. If I was a cook that only cooks for a small restaurant wouldn't cook the same amount of food if I was going to a wedding, and if I did I wouldn't tell people to wait while others ate and most didn't.
    (0)
    Last edited by Daegon; 06-18-2017 at 01:46 PM.

  2. #2
    Player
    Pirowench's Avatar
    Join Date
    Nov 2013
    Location
    Uldah
    Posts
    3
    Character
    Sir Blackrose
    World
    Lamia
    Main Class
    Arcanist Lv 55
    True True. Multi-million company offering a brand new expansion they are trying to sell, can't afford to bulk up their server numbers for a launch, not like we have examples of population explosion on launches to draw from and as they already just rent theirs they could get rid of them as populations dip back down again. Far better to leave it at whats running your end of expansion population, offer jump potions to entice new people so they can rush to try the classes out, and spend more time waiting to log back into instanced content than they have played the actual character over the last two days (<~~~~~~), it will definitely entice them to bother trying to see more. Instanced content is difficult, no other games have done this successfully at all, definitely not...the tech is just beyond us all, how dare they be upset that on a launch of a paid subscription game things not be functional at base hardware levels. Shame on them, picking on poor indie devs, they only have the development team size of WoW and similiar financial backing, you really shouldn't expect stability. I mean early access is a gift from these gods unto us mere mortals, not part of the financial transaction offered for pre-ordering and giving them early guaranteed money for their launch rather than having to estimate how much they will make. Just smile and enjoy the wonderful gift that the did nothing wrong massive corporation gave unto you, if you just wait a few weeks to finish the class quest and go make an alt until the first patch, everything will work out, thats definitely how MMO launches have gone, definitely not free to play games with smoother handling of a launch. Im sure its just cause the game is so massive in population. I mean they took everything offline to update their servers for this, the hardware and software to handle such loads must just not exist.
    (0)

  3. #3
    Player
    Soliloquy's Avatar
    Join Date
    Jun 2017
    Location
    Ul'Dah
    Posts
    1
    Character
    Alabaster Soliloquy
    World
    Leviathan
    Main Class
    Paladin Lv 60
    Literally missing days of sub time that I'm paying for. SE better reimburse. I'm tired of this pathetic service.
    (0)

  4. #4
    Player
    Nolem's Avatar
    Join Date
    Jul 2014
    Location
    Error 90002 Realm
    Posts
    50
    Character
    Michael Fairchild
    World
    Shiva
    Main Class
    White Mage Lv 70
    Quote Originally Posted by Soliloquy View Post
    SE better reimburse.
    They wont. It was same problem with early-access on Heavensward with 90002 and 90006. Even though Data Center was in Canada the queue was non existing. You got almost instant in after disconnect. They apologized and nothing, so you can throw out that dream. Even I am on 1273rd place in queue which did not move in an hour cant even be pissed anymore. No point since they wont do nothing. They asked people that one of the options is to move worlds, but a) you need to pay and b] (best one) World Transfers either lag or are off.
    (0)

  5. #5
    Player
    Cilia's Avatar
    Join Date
    Sep 2013
    Location
    The Hermit's Hovel
    Posts
    3,698
    Character
    Trpimir Ratyasch
    World
    Lamia
    Main Class
    Gunbreaker Lv 100
    I, for one, would like to thank SE for fixing the issue as quickly as able. I understand technical difficulties can arise, but I'd still like to hope they might have foreseen such problems and done more to resolve it than place bottlenecks on instances.
    (0)
    Trpimir Ratyasch's Way Status (7.3 - End)
    [ ]LOST [ ]NOT LOST [X]TRAUNT!
    "There is no hope in stubbornly clinging to the past. It is our duty to face the future and march onward, not retreat inward." -Sovetsky Soyuz, Azur Lane: Snowrealm Peregrination

  6. #6
    Player
    DarkIfrit's Avatar
    Join Date
    Jun 2017
    Posts
    14
    Character
    Amber Kosha
    World
    Zodiark
    Main Class
    Arcanist Lv 1
    Seriously? I've been staying put on the queue to get to the game. I've been trying to level my job through duties, waiting for xx mins/hours to form a party then I'll be kicked out of the server while in a duty? I couldn't even get back right away. Been wasting 3 days getting into the game and this always happens. Always gets kicked even when I'm idle.

    So you're saying we could buy the boost / skip main scenario quests to save time? Is it your marketing strategy to piss off players so they buy the skip main scenario / boost levels on our jobs? I'm sorry but that's pathetic. I'm an avid fan of FF series, played the series since the beginning and your other games...come on! Fix this already! I can't even enjoy this game and my subscription is running!
    (0)
    Last edited by DarkIfrit; 06-19-2017 at 03:23 AM.

  7. #7
    Player
    KrakenClub's Avatar
    Join Date
    Jun 2017
    Posts
    5
    Character
    Kraken Club
    World
    Shiva
    Main Class
    White Mage Lv 70
    Nobody will quit because their server is congested for a week or two. They know it and every player knows it. From their stand point, they provided enough servers and some are empty.
    (0)

  8. #8
    Player
    Volgrath-Sur's Avatar
    Join Date
    Dec 2014
    Posts
    8
    Character
    Vortis Atgeir
    World
    Behemoth
    Main Class
    Samurai Lv 60
    Welp, tried to get inside lvl63 dungeon. Got DC'd on the black loading screen. Tried to come back ... 90002 on my face.

    C'mon Square! :/
    (0)

  9. #9
    Player
    Ixxon's Avatar
    Join Date
    Jun 2017
    Posts
    5
    Character
    Ixxon Lockser
    World
    Coeurl
    Main Class
    Gladiator Lv 70
    I also tried to zone into the lvl 63 instance and got locked out with the 90002 error code. Now i'm twiddling my thumbs deciding on what to play
    (0)

  10. #10
    Player
    owltree's Avatar
    Join Date
    Feb 2017
    Posts
    1
    Character
    Thomas Dantes
    World
    Leviathan
    Main Class
    Astrologian Lv 60
    So if keep getting 90002 while trying to log in (after waiting in queue to join the server) we're pretty much sol outta luck?

    That's what I get for trying to attempt to get even in to the Triple Triad Battlehall. Awesome.

    I hope I don't get permalocked out of the game because I'm stuck in limbo between my FC housing and TT Battlehall.
    (0)

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