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  1. #1
    Player
    Vespar's Avatar
    Join Date
    Mar 2011
    Posts
    2,762
    Character
    Leyna Crosse
    World
    Goblin
    Main Class
    Summoner Lv 100

    Game Client Crash

    ISP: Americable

    Type of Internet Connection: Cable DOCSIS 3.0

    Internet Connection Speed: 30 Mbps DL / 5Mbps UL

    Date & Time:
    12:43PM JST Saturday July 11th

    Frequency:
    Sometimes (roughly once a day)

    Character Name: Leyna Crosse

    Race: Au Ra

    World: Goblin

    Class/Level: Lvl 51 Summoner

    Area and Coordinates:
    Limsa Lominsa The Aftcastle Aethryte Shard

    Party or Solo:
    I was in party with another player but they were in Limsa Lominsa near the market Boards

    NPC Name:
    None

    Monster Name:
    None

    In-Game Time:
    Unknown

    Steps:
    I have not been able to recreate this crash, it just happens at random. Here is a copy of my system Information log seconds after the crash occured.

    I have crashed at random roughly once a day or once every few days. Previously those crashes were in other dungeons. For example one such crash occured right before pulling the second boss in Neverreap.

    I have DirectX 11 enabled as well, not sure if it is that. I have not tried to play in DX9 since 3.0 came out. Hope it helps


    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\user\Documents
    FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride *.local


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 8.1 64-bit (6.2, Build 9200) (9600.winblue_r9.150322-1500)
    SYSTEM_CPU Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS BIOS Date: 04/19/12 14:24:26 Ver: 04.06.05
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 8157.066MB
    SYSTEM_VIRTUAL_MEMORY 2047.875MB
    SYSTEM_PAGE_FILE 9437.066MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.418GB SYSTEM_FREEDISC_SPACE 358.930GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 805.442GB
    SYSTEM_DIRECTX_VERSION DirectX 11
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 970
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 3072.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 1023.938 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0013.5330
    SYSTEM_GRAPHICS_DRIVER_DATE 6/17/2015 6:10:27 PM
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Speakers (2- High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {B1C4AB12-9906-4E97-97DD-5FE25DAEE267}
    SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.03.9600.16384
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 8/22/2013 8:38:21 PM
    SYSTEM_SOUND Digital Audio (S/PDIF) (2- High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {3CAE7312-085A-4945-8D2B-5F31D0BA2AC9}
    SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.03.9600.16384
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 8/22/2013 8:38:21 PM
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {102460D0-EF4C-11E4-8001444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {1024D600-EF4C-11E4-8002444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {1024D600-EF4C-11E4-8003444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {1024FD10-EF4C-11E4-8004444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {1024FD10-EF4C-11E4-8005444553540000}
    SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {1024FD10-EF4C-11E4-8006444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {1024FD10-EF4C-11E4-8007444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {10252420-EF4C-11E4-8008444553540000}
    SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {10254B30-EF4C-11E4-8009444553540000}
    SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {10254B30-EF4C-11E4-800A444553540000}
    SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    3.0 S-Class Hunts Spawn Conditions Broken / To Hard?? - Google Chrome
    Skype™


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Adobe Flash Player 18 NPAPI
    Amazon Games & Software Downloader
    Canon PRO-100 series User Registration
    Canon IJ Network Tool
    Dropbox
    Dxtory version 2.0.126
    Google Chrome
    HP Photo Creations
    Malwarebytes Anti-Malware version 2.1.6.1022
    Mozilla Firefox 39.0 (x86 en-US)
    Mozilla Maintenance Service
    NVIDIA Stereoscopic 3D Driver
    Origin
    Amazon Send to Kindle
    Stardock Start8
    Steam
    FINAL FANTASY IV
    TeamViewer 10
    Heaven Benchmark version 4.0
    VLC media player 2.0.4
    Dropbox Update Helper
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    Update for Japanese Microsoft IME Postal Code Dictionary
    Skype™ 7.6
    Java 8 Update 45
    FINAL FANTASY XIV - A Realm Reborn
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    The Sims™ 4
    Java Auto Updater
    Google Update Helper
    The Sims™ 4 Create A Sim Demo
    Skype Click to Call
    Apple Software Update
    Update for Japanese Microsoft IME Standard Extended Dictionary
    Update for Japanese Microsoft IME Standard Dictionary
    ClipGrab 3.4.11
    PDFBinder
    Office 15 Click-to-Run Extensibility Component
    Office 15 Click-to-Run Localization Component
    HP Update
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    HP Officejet 4630 series Help
    Adobe Refresh Manager
    Adobe Acrobat Reader DC
    Apple Application Support (32-bit)
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    I.R.I.S. OCR
    Dragon Age™: Inquisition
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 000015CC
    C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 0000169C
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000006D8
    C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe 000015D4
    C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 00000AA4
    C:\Program Files (x86)\Skype\Phone\Skype.exe 00000630
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 000017F0
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    Last edited by Vespar; 07-12-2015 at 07:45 AM.