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  1. #1
    Player
    MrBinary's Avatar
    Join Date
    Jul 2014
    Location
    Ul'dah
    Posts
    16
    Character
    Binary Xelencia
    World
    Gilgamesh
    Main Class
    Dark Knight Lv 70
    Quote Originally Posted by sucht View Post
    what i wrote was after a fresh install, and just the stuff i need to play(drivers, vc++ redists), and the only thing i install from Nvidia are the Drivers+Physx(no 3d and no experience)

    Event Viewer error:


    it's more or less the same as posted by MrBinary, only difference "fault offset", "process id", "application start time" and "report id", and that i cant even start the game if i have directx11 activated.

    and i have other games that use directx11 and some of them come with a x64 binary(exe), the newest of it is Witcher 3, and i have no problems what so ever with these games.
    I'm curious if anyone is still having this issue, as it appears people have grown quiet about it. For myself the crashes have stopped for the most part. They only seem to happen upon transitioning areas ina dungeon now.
    (0)

  2. #2
    Player
    Saffina's Avatar
    Join Date
    Jul 2015
    Posts
    2
    Character
    Hakurei Reimu
    World
    Zodiark
    Main Class
    Lancer Lv 60
    Just gonna add my crash to the pile

    Faulting application name: ffxiv_dx11.exe, version: 1.0.0.0, time stamp: 0x55ae90ad
    Faulting module name: ffxiv_dx11.exe, version: 1.0.0.0, time stamp: 0x55ae90ad
    Exception code: 0xc0000005
    Fault offset: 0x0000000000145691
    Faulting process id: 0x14b8
    Faulting application start time: 0x01d0c6c8a978b90e
    Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe
    Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe
    Report Id: 92773f90-32bd-11e5-8fa0-d8cb8a7730fd
    (0)

  3. #3
    Player
    sucht's Avatar
    Join Date
    Jun 2015
    Posts
    30
    Character
    Sarim Atlah
    World
    Cerberus
    Main Class
    Pugilist Lv 16
    Quote Originally Posted by MrBinary View Post
    I'm curious if anyone is still having this issue, as it appears people have grown quiet about it. For myself the crashes have stopped for the most part. They only seem to happen upon transitioning areas ina dungeon now.

    still crashing when i try to start the game
    oh and right after the last update it worked for some time, but now it doesn't anymore.



    edit: my GFX is a Nvidia GTX 560Ti
    (0)
    Last edited by sucht; 07-31-2015 at 05:03 PM.

  4. #4
    Player
    Bentozzi's Avatar
    Join Date
    Jan 2015
    Posts
    30
    Character
    Domini Palazzo
    World
    Moogle
    Main Class
    Astrologian Lv 34
    Also updated my bios, but crashing still exist. My graphic card is radeon r9 285 oc.
    (0)

  5. #5
    Player
    Anienai's Avatar
    Join Date
    Sep 2013
    Location
    Camp Bluefrog
    Posts
    1,600
    Character
    Anienai Talenca
    World
    Zalera
    Main Class
    Marauder Lv 100
    I'm using Dx9 and i'm crashing big time. I tried a clean video driver install and even rolled back to an earlier version (353 to 347) w/o luck.
    (0)
    The price of solving everything is everything.
    Quote Originally Posted by Illmaeran View Post
    Roe, no question. Why be a kitten when you can be a goddess?

  6. #6
    Player
    Bentozzi's Avatar
    Join Date
    Jan 2015
    Posts
    30
    Character
    Domini Palazzo
    World
    Moogle
    Main Class
    Astrologian Lv 34
    Still crashing after new patch?
    (0)

  7. #7
    Player
    MrBinary's Avatar
    Join Date
    Jul 2014
    Location
    Ul'dah
    Posts
    16
    Character
    Binary Xelencia
    World
    Gilgamesh
    Main Class
    Dark Knight Lv 70
    I was having no issues until about 2 hours ago. Then the crashes started like mad, even on DX9. After numerous hardware tests and checking compatibility, everything appears to be in the green.
    Complete wipe and reinstall of the OS, and game did absolutely nothing.

    The issue appears to only be happening with my main character though, which is rather odd.

    Event Viewer error:
    Faulting application name: ffxiv_dx11.exe, version: 1.0.0.0, time stamp: 0x55a68eb2
    Faulting module name: ffxiv_dx11.exe, version: 1.0.0.0, time stamp: 0x55a68eb2
    Exception code: 0xc0000005
    Fault offset: 0x0000000000da9911
    Faulting process id: 0x1c74
    Faulting application start time: 0x01d0c432986dfbc6
    Faulting application path: G:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe
    Faulting module path: G:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe
    Report Id: ec4d9726-3025-11e5-9957-446d5756a041
    EDIT: The fault does appear to be with the EXE module itself, but numerous reinstalls and attempts at various fixes fail to work.
    (0)
    Last edited by MrBinary; 07-22-2015 at 01:07 PM. Reason: System log.

  8. #8
    Player
    kite384's Avatar
    Join Date
    Apr 2014
    Posts
    75
    Character
    Shugo Kunisaki
    World
    Leviathan
    Main Class
    Lancer Lv 100
    here some new infos i found on amd forums
    source:https://community.amd.com/thread/183471



    I can confirm Heavensward dx11 client crashes on MSI R9 390x gaming 8g with 15.15 drivers as well as the 15.20 drivers that came with the CD. The crash is easily reproducible on a 2 or 3 monitor setup. The main display has the game running on it. The 2nd display has a youtube video playing. The playback causes the game to freeze within 30 seconds of beginning video playback. None of the settings for Video in Catalyst Control Center make a difference. Game is running in Borderless Windowed mode on max settings.



    This issue is not present on systems with 290x running the 14.12 omega drivers. The issue also does not appear when running on the older dx9 client.



    Issue seems to be present with the R9 300 series drivers.



    If there was a way to rollback to the omega 14.12 with the 300 series, that would probably fix many of these random crash issues. I also suspect that if the 14.12 drivers could install on a system with the 390x the issues would be resolved.
    I have the sa
    So far it seems that disabling Hardware Acceleration in the web browser seems to be a workaround.
    so this could be a temporary fix i will test it now
    still crashing sometimes
    (0)
    Last edited by kite384; 07-23-2015 at 07:36 AM.

  9. #9
    Player
    Bentozzi's Avatar
    Join Date
    Jan 2015
    Posts
    30
    Character
    Domini Palazzo
    World
    Moogle
    Main Class
    Astrologian Lv 34
    Still crashing.
    (1)

  10. #10
    Player
    Cookiedoeh's Avatar
    Join Date
    Jul 2015
    Posts
    4
    Character
    Cookie Doe'hze
    World
    Moogle
    Main Class
    Gladiator Lv 60
    So I've been playing this game for a week now always in dx11.
    I've had in total 4 very random crashes of which 2 today. My screen freezes with some graphical glitch and the sounds either stutters infinitely or keeps playing.
    My specs shouldn't be a problem, my card is a ATI/AMD Radeon HD 7950/R9 280.
    I've even got a hwinfo log to check temperatures and I do not see anything out of order.
    I hope dx11 is the issue...
    (0)

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