RMT Problems

[DarkShado]

Ok you know what I am getting sick of being harassed
by these Gold sellers in game and so are other players.

I thought for sure that when you released Heavensward
that there would be a way to be able to right click on a
players name in chat and say report for spam or
report for RMT.

You really need to implement a system like that and
actually take action against these people. If you don't
then people are going to get fed up and just start quitting
the game.

So I explained all this and more to a GM as well and
it seems that your GMs are not even motivated
enough to try and pass this information on to
the developers and he told me to post it in here
in the Feedback area. Real nice GMs you have

If GMs are given feedback then they should
be able to take this feedback to the developers.

Obviously your GMs don't give a damn enough
to actually take comments that players are giving
up to the developers.

I constantly report RMT spammers and I am forever
opening up tickets about it. I opened up one ticket
one morning.. I played for a while and came back
about 3 hours later and the SAME gold spammer
with the same account I reported 3 - 4 hours
earlier was still online and spammed me for a 2nd
time.

Come on really? does your RMT team care that
little that when people report the gold spammers
that your team does absolutely nothing about
stopping it. That is just horrible customer service
and a horrible way to run a game.. It was the same
player that spammed me earlier and the exact same
name.

Come on Square Enix get with it and hire enough people
to handle the RMT issue here on the North American Servers!

I am playing on the Mateus server and the RMT spam is
absolutely horrible!

you know that these gold spammers are abusing your free
account process right all the messages that I get are from
free trial accounts. I think that Square Enix needs to either
disable this option or give the GMs a way to be able to IP
ban so that way they can stop these gold spammers from
creating multiple accounts once you do ban them once.

Square Enix needs to do more against RMT you are far
from doing enough. why don't you get your legal team
involved and have them start going after these
gold sellers websites that are being reported as well
and have them shut down.

I think that Square Enix is doing a horrible job at dealing
with the gold spammers and you need to do a lot more
to stop this abuse.

This having to do a /busy every time we log in because
of these gold spammers is absolute BS. If you don't do
this though you get bombed with gold spammers messaging
you.


Come on Square Enix get with it and take care of this
problem immediately!

And please don't tell me to post this in the "Feedback" section
because I can't even post my whole message. This message
was just over 2800 character and it says I have to shorten
it to 1000 come on. You can't even give your feedback in
the feedback section That is way too short. we should be
able to do at least 4500 characters! Fix your feedback section!

[I_Punch_Bees]

First, you know you can right click on the name in chat and Blacklist the spammer, right?

Second, they have done a TON to get rid of accounts. Might wanna check some of the News topics.

Third, do you know how RMT works? Stolen credit cards are used, fake ISPs, whole shops over seas not easy to close down.

Instead of blowing a gasket, take a breath, report who you see, blacklist them and continue to play. You aren't the only one getting them.