Results 1 to 2 of 2
  1. #1
    Player
    Server_'s Avatar
    Join Date
    Jul 2015
    Posts
    1
    Character
    Luna Lights
    World
    Exodus
    Main Class
    Conjurer Lv 54

    Recent Driver Update AMD 15.7 WHQL Crashes Game

    Ever since I updated to AMD 15.7 stable drivers, the game would crash at random times, both in Windowed and Full Screen Mode.
    Using DX11 Client.
    OS: Windows 10 Build 10166
    GPU: AMD Radeon 7970 Ghz 3gb on 15.7 WHQL

    Event Viewer:
    The Error Itself
    Code:
    Faulting application name: ffxiv_dx11.exe, version: 1.0.0.0, time stamp: 0x559c1a4a
    Faulting module name: atidxx64.dll, version: 8.17.10.625, time stamp: 0x5588b26c
    Exception code: 0xc0000005
    Fault offset: 0x000000000066b54f
    Faulting process id: 0x19b0
    Faulting application start time: 0x01d0bb4499534bca
    Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\atidxx64.dll
    Report Id: 817f648d-774c-4527-9901-b7cf10ec0733
    Faulting package full name: 
    Faulting package-relative application ID:
    Code:
    Fault bucket 120275271347, type 4
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 120275699387
    
    Problem signature:
    P1: ffxiv_dx11.exe
    P2: 1.0.0.0
    P3: 559c1a4a
    P4: atidxx64.dll
    P5: 8.17.10.625
    P6: 5588b26c
    P7: c0000005
    P8: 000000000066b54f
    P9: 
    P10: 
    
    Attached files:
    C:\Users\Justin\AppData\Local\Temp\WERF323.tmp.WERInternalMetadata.xml
    C:\Users\Justin\AppData\Local\Temp\WERFEEC.tmp.appcompat.txt
    C:\ProgramData\Microsoft\Windows\WER\Temp\WERFEED.tmp.hdmp
    C:\Users\Justin\AppData\Local\Temp\WER30CB.tmp.WERDataCollectionFailure.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_ffxiv_dx11.exe_dbda60db369ef5967a6f2b96db6892e815ba48_f7ed45d7_cab_13929fc0
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 817f648d-774c-4527-9901-b7cf10ec0733
    Report Status: 8
    Hashed bucket: 76861c7c654c2ec3384b7fc2b245b69a
    The Crash Report
    Code:
    Version=1
    EventType=APPCRASH
    EventTime=130810298564568278
    ReportType=2
    Consent=1
    UploadTime=130810298564973665
    ReportIdentifier=408ee215-2739-11e5-ac3c-0007040c5317
    IntegratorReportIdentifier=817f648d-774c-4527-9901-b7cf10ec0733
    NsAppName=ffxiv_dx11.exe
    Response.BucketId=76861c7c654c2ec3384b7fc2b245b69a
    Response.BucketTable=4
    Response.LegacyBucketId=120275271347
    Response.type=4
    Response.CabId=120275699387
    Sig[0].Name=Application Name
    Sig[0].Value=ffxiv_dx11.exe
    Sig[1].Name=Application Version
    Sig[1].Value=1.0.0.0
    Sig[2].Name=Application Timestamp
    Sig[2].Value=559c1a4a
    Sig[3].Name=Fault Module Name
    Sig[3].Value=atidxx64.dll
    Sig[4].Name=Fault Module Version
    Sig[4].Value=8.17.10.625
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=5588b26c
    Sig[6].Name=Exception Code
    Sig[6].Value=c0000005
    Sig[7].Name=Exception Offset
    Sig[7].Value=000000000066b54f
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=10.0.10166.2.0.0.256.48
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1033
    DynamicSig[22].Name=Additional Information 1
    DynamicSig[22].Value=f08c
    DynamicSig[23].Name=Additional Information 2
    DynamicSig[23].Value=f08c91c163839f3d501efceca97a90e4
    DynamicSig[24].Name=Additional Information 3
    DynamicSig[24].Value=2077
    DynamicSig[25].Name=Additional Information 4
    DynamicSig[25].Value=20778c12eabc6226dd9c67e4c44005c7
    UI[2]=C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe
    UI[3]=FINAL FANTASY XIV has stopped working
    UI[4]=Windows can check online for a solution to the problem.
    UI[5]=Check online for a solution and close the program
    UI[6]=Check online for a solution later and close the program
    UI[7]=Close the program
    LoadedModule[0]=C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe
    LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\WINDOWS\system32\KERNEL32.DLL
    LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll
    LoadedModule[4]=C:\WINDOWS\system32\apphelp.dll
    LoadedModule[5]=C:\WINDOWS\system32\IMM32.dll
    LoadedModule[6]=C:\WINDOWS\system32\USER32.dll
    LoadedModule[7]=C:\WINDOWS\system32\GDI32.dll
    LoadedModule[8]=C:\WINDOWS\system32\MSCTF.dll
    LoadedModule[9]=C:\WINDOWS\system32\msvcrt.dll
    LoadedModule[10]=C:\WINDOWS\system32\ole32.dll
    LoadedModule[11]=C:\WINDOWS\system32\combase.dll
    LoadedModule[12]=C:\WINDOWS\system32\RPCRT4.dll
    LoadedModule[13]=C:\WINDOWS\system32\sechost.dll
    LoadedModule[14]=C:\WINDOWS\system32\WS2_32.dll
    LoadedModule[15]=C:\WINDOWS\system32\NSI.dll
    LoadedModule[16]=C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\d3d9.dll
    LoadedModule[17]=C:\WINDOWS\SYSTEM32\DINPUT8.dll
    LoadedModule[18]=C:\WINDOWS\system32\SHELL32.dll
    LoadedModule[19]=C:\WINDOWS\SYSTEM32\WINMM.dll
    LoadedModule[20]=C:\WINDOWS\system32\windows.storage.dll
    LoadedModule[21]=C:\WINDOWS\system32\ADVAPI32.dll
    LoadedModule[22]=C:\WINDOWS\system32\shlwapi.dll
    LoadedModule[23]=C:\WINDOWS\system32\kernel.appcore.dll
    LoadedModule[24]=C:\WINDOWS\SYSTEM32\WINHTTP.dll
    LoadedModule[25]=C:\WINDOWS\SYSTEM32\WMVCore.DLL
    LoadedModule[26]=C:\WINDOWS\system32\shcore.dll
    LoadedModule[27]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.10166.0_none_39fcac05568578bb\COMCTL32.dll
    LoadedModule[28]=C:\WINDOWS\system32\powrprof.dll
    LoadedModule[29]=C:\WINDOWS\system32\OLEAUT32.dll
    LoadedModule[30]=C:\WINDOWS\system32\profapi.dll
    LoadedModule[31]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
    LoadedModule[32]=C:\WINDOWS\SYSTEM32\dxgi.dll
    LoadedModule[33]=C:\WINDOWS\SYSTEM32\d3d11.dll
    LoadedModule[34]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
    LoadedModule[35]=C:\WINDOWS\system32\cfgmgr32.dll
    LoadedModule[36]=C:\WINDOWS\SYSTEM32\WMASF.DLL
    LoadedModule[37]=C:\WINDOWS\SYSTEM32\mfperfhelper.dll
    LoadedModule[38]=C:\WINDOWS\SYSTEM32\VERSION.dll
    LoadedModule[39]=C:\WINDOWS\SYSTEM32\WINNSI.DLL
    LoadedModule[40]=C:\WINDOWS\SYSTEM32\DEVOBJ.dll
    LoadedModule[41]=C:\WINDOWS\SYSTEM32\SspiCli.dll
    LoadedModule[42]=C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
    LoadedModule[43]=C:\WINDOWS\system32\d3d9.dll
    LoadedModule[44]=C:\WINDOWS\SYSTEM32\dwmapi.dll
    LoadedModule[45]=C:\WINDOWS\system32\uxtheme.dll
    LoadedModule[46]=C:\Program Files (x86)\Bandicam\bdcam64.dll
    LoadedModule[47]=C:\WINDOWS\system32\clbcatq.dll
    LoadedModule[48]=C:\WINDOWS\SYSTEM32\PROPSYS.dll
    LoadedModule[49]=C:\WINDOWS\SYSTEM32\aticfx64.dll
    LoadedModule[50]=C:\WINDOWS\SYSTEM32\atiuxp64.dll
    LoadedModule[51]=C:\WINDOWS\SYSTEM32\atidxx64.dll
    LoadedModule[52]=C:\WINDOWS\SYSTEM32\HID.DLL
    LoadedModule[53]=C:\WINDOWS\system32\SETUPAPI.DLL
    LoadedModule[54]=C:\WINDOWS\system32\WINTRUST.dll
    LoadedModule[55]=C:\WINDOWS\system32\MSASN1.dll
    LoadedModule[56]=C:\WINDOWS\system32\CRYPT32.dll
    LoadedModule[57]=C:\WINDOWS\SYSTEM32\XINPUT1_3.dll
    LoadedModule[58]=C:\WINDOWS\system32\wbem\wbemprox.dll
    LoadedModule[59]=C:\WINDOWS\SYSTEM32\wbemcomn.dll
    LoadedModule[60]=C:\WINDOWS\SYSTEM32\bcrypt.dll
    LoadedModule[61]=C:\WINDOWS\SYSTEM32\cryptsp.dll
    LoadedModule[62]=C:\WINDOWS\system32\rsaenh.dll
    LoadedModule[63]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
    LoadedModule[64]=C:\WINDOWS\system32\wbem\wbemsvc.dll
    LoadedModule[65]=C:\WINDOWS\system32\wbem\fastprox.dll
    LoadedModule[66]=C:\WINDOWS\system32\XAudio2_7.dll
    LoadedModule[67]=C:\WINDOWS\System32\MMDevApi.dll
    LoadedModule[68]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
    LoadedModule[69]=C:\WINDOWS\SYSTEM32\wintypes.dll
    LoadedModule[70]=C:\WINDOWS\SYSTEM32\avrt.dll
    LoadedModule[71]=C:\WINDOWS\SYSTEM32\d3dcompiler_42.dll
    LoadedModule[72]=C:\WINDOWS\SYSTEM32\D3DCOMPILER_43.dll
    LoadedModule[73]=C:\WINDOWS\system32\napinsp.dll
    LoadedModule[74]=C:\WINDOWS\system32\pnrpnsp.dll
    LoadedModule[75]=C:\WINDOWS\system32\NLAapi.dll
    LoadedModule[76]=C:\WINDOWS\System32\mswsock.dll
    LoadedModule[77]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
    LoadedModule[78]=C:\WINDOWS\System32\winrnr.dll
    LoadedModule[79]=C:\Program Files\Bonjour\mdnsNSP.dll
    LoadedModule[80]=C:\WINDOWS\system32\wshbth.dll
    LoadedModule[81]=C:\WINDOWS\System32\fwpuclnt.dll
    LoadedModule[82]=C:\Windows\System32\rasadhlp.dll
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    File[0].CabName=WERInternalMetadata.xml
    File[0].Path=WERF323.tmp.WERInternalMetadata.xml
    File[0].Flags=851971
    File[0].Type=5
    File[0].Original.Path=C:\Users\Justin\AppData\Local\Temp\WERF323.tmp.WERInternalMetadata.xml
    File[1].CabName=AppCompat.txt
    File[1].Path=WERFEEC.tmp.appcompat.txt
    File[1].Flags=17629187
    File[1].Type=5
    File[1].Original.Path=C:\Users\Justin\AppData\Local\Temp\WERFEEC.tmp.appcompat.txt
    File[2].CabName=memory.hdmp
    File[2].Path=WERFEED.tmp.hdmp
    File[2].Flags=539820033
    File[2].Type=3
    File[2].Original.Path=C:\ProgramData\Microsoft\Windows\WER\Temp\WERFEED.tmp.hdmp
    File[3].CabName=WERDataCollectionFailure.txt
    File[3].Path=WER30CB.tmp.WERDataCollectionFailure.txt
    File[3].Flags=851971
    File[3].Type=5
    File[3].Original.Path=C:\Users\Justin\AppData\Local\Temp\WER30CB.tmp.WERDataCollectionFailure.txt
    File[4].CabName=Report.cab
    File[4].Path=Report.cab
    File[4].Flags=196608
    File[4].Type=11
    File[4].Original.Path=Report.cab
    FriendlyEventName=Stopped working
    ConsentKey=APPCRASH
    AppName=FINAL FANTASY XIV
    AppPath=C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe
    NsPartner=windows
    NsGroup=windows8
    ApplicationIdentity=6BE02BD50C280F6A27B948C69734818E
    (0)

  2. #2
    Player
    Brytor's Avatar
    Join Date
    Dec 2013
    Posts
    37
    Character
    Brytor Tatriez
    World
    Hyperion
    Main Class
    Gladiator Lv 50
    Make sure to turn off anything that tries to do monitoring and overlays. AMD's Raptor, MSI Afterburner, etc.. If I turn them off and run in windowed mode the game seems stable on current drivers except when zoning. Full Screen mode is a mess with DX11 and Crossfire since 3.0.1 runs worse then a single card now.
    (0)

Tags for this Thread