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  1. #1
    Player
    Thoreaux's Avatar
    Join Date
    Jul 2014
    Posts
    2
    Character
    Theodore Thoreaux
    World
    Leviathan
    Main Class
    Thaumaturge Lv 60

    A system error has occurred: -2146697208

    Restarted computer, ran as admin, etc. nothing. This always seems to happen. Halp.
    (0)

  2. #2
    Player
    Thoreaux's Avatar
    Join Date
    Jul 2014
    Posts
    2
    Character
    Theodore Thoreaux
    World
    Leviathan
    Main Class
    Thaumaturge Lv 60

    Un-installed / Re-installed

    Launcher and now I am only getting black screens and being disconnected from the launcher.. 3rd day in a row I am paying, but not able to play. The launcher has had problems since a 2 weeks before HW release.
    (0)

  3. #3
    Player
    Sloprano's Avatar
    Join Date
    Oct 2014
    Posts
    282
    Character
    Quilia Labro
    World
    Cerberus
    Main Class
    Scholar Lv 100
    If I've understood the error correctly it can be translated into hex which gives 0x800C0008, download failure by interruption.

    I think SE a while back adviced to make sure SSL 3.0, TLS 1.0, TLS 1.1 and TLS 1.2 was enabled in Internet Explorer if you were having trouble with the launcher. You can find out if they're on under the "Advanced" tab in your IE's "Internet options".

    If you're still getting black screens in the launcher you could try temporarily turning off your anti-virus protection or adding "http://frontier.ffxiv.com*" to your anti-virus's exception list and then try starting the launcher again.
    (0)

  4. #4
    Player
    TomokiKuroki's Avatar
    Join Date
    Nov 2014
    Posts
    1
    Character
    Tomoki Kuroki
    World
    Gilgamesh
    Main Class
    Gladiator Lv 50
    I fixed this problem by running ffxivsysinfo.exe in administrator mode. It's in the boot folder in your ffxiv directory.
    (0)