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  1. #1
    Player
    TristanBlane's Avatar
    Join Date
    Feb 2015
    Location
    Limsa Lominsa
    Posts
    387
    Character
    Crucius Lapin
    World
    Siren
    Main Class
    Astrologian Lv 70

    Game forces me to rest password when I log in on laptop

    Hi,

    So I'm having a continuous issue. I have FFXIV on my PS3, PS4 and my Windows laptop.
    Sometimes I try to log in on my laptop and after putting in my log in it tells me that

    "Based upon recent suspicious activity, we have identified that your account may potentially be at risk. For your protection, we have temporarily suspended login access to this account. "

    Is there any way that I can make it so it will stop asking me to reset my password when I try to log in on my laptop?
    (0)

  2. #2
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    One time use password--either the physical token or the free smart phone app.

    Server is detecting a login attempt from a different IP so it flags your account in case it is malicious activity. Using the token/app bypasses that security check.
    (1)